Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
57.6K
Average Rating
4.7/5
Awesome and honest tech
Barry was the best! He quickly diagnosed the problem and was up front about the costs and benefits of repairing. Honesty builds trust and Barry definitely did that. Thanks Barry!
James C,
Newark, DEGreat technician
We recently had an issue with our refrigerator, and Huy provided outstanding service throughout the process. During his initial visit, he quickly diagnosed the problem and ordered the necessary parts. Unfortunately, when the parts arrived, a different technician was sent to complete the repair. The experience was very disappointing, as he was unable to finish the job, left the refrigerator disassembled, and left parts and screws scattered on the kitchen counter. He also became frustrated and unprofessional during the visit. After contacting Sears again, they thankfully sent Huy back to resolve the issue. He was able to quickly figure everything out and complete the repair without any problems. Huy was knowledgeable, skilled, respectful, and professional from start to finish. His expertise and customer service were truly exceptional. Huy absolutely deserves 5 stars, and we greatly appreciate his help.
Haroon S,
Keller, TXFridge
He is always knowledgeable and courteous. Informs customer of problem and plan to fix.
Myra L,
Gilmer, TXService Call
Was very professional. Had all the equipment to make a professional out come of the problem.
James B,
New Orleans, LAGreat job
Excellent job 👍😊 Was a gold star done timely left the refrigerator well in good position
Barbara M,
Oro Valley, AZExcellent
He did a fantastic job at helping figure out the problem.
Felicia H,
Tulare, CARepaired the issue!
Justin was able to diagnose the problem with my icemaker waterline, fixed it quickly, and it works great.
Diane E,
Fresno, CAA-1 Technician
Excellent service — professional, on time, and fixed the problem quickly. Highly recommend.
Diane V,
Reno, NVFridge repair from Best Buy!
Great job ! Got it done quick & efficiently, the first time- not like Geek squad!
Dominic C,
Bartlett, ILSears Service Repair on Refrigerator
Calvin was very courteous and professional in repairing the freezer on my Refrigerator.
Janice C,
Gary, IN