Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Efficient and professional
January 13, 2026
Overall rating

Knowledgeable and helpful. Was professional but also friendly. On time and returned quickly to repair once part arrived.

Carrie D,

Elgin, IL
Fridge repair
January 13, 2026
Overall rating

Friendly and personable. Diagnosed the problem quickly. Explained thoroughly what was wrong and replaced the parts in a timely manner. Thank you Mohammad

Chelsea M,

Frederick, MD
Commendation
January 13, 2026
Overall rating

He is very professional and knowledgeable. I highly recommend him for his expertise.

Patrick O,

Columbus, OH
Homeowner
January 13, 2026
Overall rating

Service tech was very informative and helpful. However Sears is very difficult to contact by phone.

Guy C,

Millsboro, DE
Fabulous
January 13, 2026
Overall rating

Robert was extremely personable and professional. He accommodated my schedule and made arrangements to communicate is arrival. He made sure everything was fixed before he left!!!

Katie J,

Amory, MS
Great!
January 13, 2026
Overall rating

Wayne was polite and knowledgeable He was also patiently training someone else. Grateful that he had the right part and hopefully our refrigerator will be back up and running here!

Laurren G,

Pennsburg, PA
After many visits, hopefully its done!
January 12, 2026
Overall rating

We bought a top of the line Cafe Refrigerator as part of our new home construction. This beautiful refrigerator should be advertised with a 5 year extended warranty. It's been nothing but problems. Hopefully, this last repair will be the last. Nearly every functional part has been replaced. These guys were good. Wish us luck!

Joe G,

Indio, CA
Icemaker Problem Resolved.
January 12, 2026
Overall rating

Diagnosed and resolved the problem efficiently. Clearly explained how to avoid it in the future. However, problem with Sears' scheduling. Arrived over two hours past promised time frame. Major problem due to other commitments.

Elwood T,

Thousand Oaks, CA
Customer
January 12, 2026
Overall rating

George was great, very knowledgeable and conscientious. Did a super job.

Patrick E,

Bonita Springs, FL
Good service
January 12, 2026
Overall rating

Job completed in about 15 minutes. Nice guy, good communication

Emily C,

Clovis, CA