Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Good communication
January 14, 2026
Overall rating

Explained every step and my options, was helpful and got it done.

Ray M,

Los Angeles, CA
Polite and efficient
January 14, 2026
Overall rating

Norman was very professional. He called and was a little earlier that the expected time. Took care of my needs and stopped my fridge from continuing to leak water on the floor.

Toddi N,

Honolulu, HI
Nice
January 14, 2026
Overall rating

Nice helpful kind arrived on the day he was coming

Nora H,

Louisville, MS
SERVICE TECH
January 14, 2026
Overall rating

He was very knowledgeable about the product but he didn't call to say he was in the way I received a text from the que but not from the tech...which should have been done since I was not contacted on the original service date you all canceled my services and rescheduled....He was nice

Angela H,

Mobile, AL
Home owner
January 14, 2026
Overall rating

He knows what he is doing and was on time finished at a good time

Hattie P,

Opelika, AL
Tam did a great job!
January 14, 2026
Overall rating

Tam was very courteous and knowledgeable. He diagnosed the problem quickly and fixed our ice maker.

Rolando G,

Gold Canyon, AZ
Personable
January 14, 2026
Overall rating

I had a great experience with Robert. He was punctual and very knowledgeable. He fixed my issue and educated me along the way. Thanks Robert!

Rhonda P,

Willingboro, NJ
refrigerator inspection
January 14, 2026
Overall rating

timely, knowledgeable, courteous and helpful -- a very efficient home visit that resolved my refrigerator problem

Angel J,

Coral Gables, FL
Efficient and kind
January 14, 2026
Overall rating

Michael was quick with the replacement install and very kind.

Adam G,

Florissant, CO
Funny oil odor from freezer reveal
January 14, 2026
Overall rating

Noticed a machine oil smell coming from our bottom freezer a few weeks ago that persisted, even after dusting the back and checking other sources. Theodore checked it all out, confirmed that everything still worked and gave tips on ways to optimize performance.

Cynthia R,

Prospect, KY