Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Clayton P
May 14, 2026
Overall rating

Was very knowledgeable. Ice maker still working Hope it continues

Desiree K,

Whitesburg, TN
Frigerater repair
May 14, 2026
Overall rating

Kenny did a great job. Knowledgeable. Friendly and professional...knew what the problem was right away....he gets 5 stars

Deborah S,

The Villages, FL
Excellent Technician
May 13, 2026
Overall rating

Jake quickly diagnosed the problem, located parts and submitted my claim. I could not have been more pleased. Jake was initially delayed by a day from coming to our home due to company rescheduling his time.

Ronald S,

Mountain Home, ID
Amazing Service
May 13, 2026
Overall rating

Very happy with him. He was very nice and quick. Did a great job!

Helen A,

Fremont, CA
Service by Kenneth with Sears
May 13, 2026
Overall rating

He was very prompt, efficient, & personable. Would be pleased to recommend him to anyone. A I prior to appt was stressful. A I told me that I owed an additional service charge when the serviceman arrived. Telling A I that this was warranty work & I had paid them my deductible, caused an awkward meeting upon the arrival of the service person. Being able to speak to a person prior to the arrival would have prevented the awkward initial meeting with the repairman.

Susan W,

Homosassa, FL
EXCELLENT SERVICE!!
May 13, 2026
Overall rating

Ethmane was polite, efficient, and answered any questions that I had. A pleasure to have a knowledgeable and skilled technician. Great job!!!

Brenda C,

Yorba Linda, CA
Excellent technician and service call
May 13, 2026
Overall rating

Excellent technician and service call - efficient, thorough and informative.

Daniel H,

Gainesville, FL
Great service
May 13, 2026
Overall rating

Communication was clear, thorough, and straightforward. Andrew was professional, efficient, and competent. I hope I get Andrew on future repairs. Updates on/from the Sears site were accurate and helpful.

Tu P,

La Puente, CA
Ice Maker repair
May 13, 2026
Overall rating

Raymond was excellent. Replaced the part that was needed and went over the diagnosis of the issue.

Joseph C,

Richmond, TX
Refrigerator repair
May 13, 2026
Overall rating

Great work. Diagnosed and fixed problem quickly. Very courteous. Issue resolved.

Sean B,

Baltimore, MD