Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

service provided by Bill
January 19, 2026
Overall rating

Bill provided good service regarding my Kenmore refrigerator this morning.

Randy B,

Chattanooga, TN
Ice maker repair
January 19, 2026
Overall rating

He was very knowledgeable And very polite and on time

Eldon M,

Mountain Grove, MO
Great!
January 19, 2026
Overall rating

Thomas is very nice and informative. He walked me through his whole process, and was very helpful!

Jeannine L,

Houma, LA
Refrigerator repair
January 19, 2026
Overall rating

On time, very thorough and professional. Would recommend to others.

Angela G,

Sevierville, TN
Excellent service
January 19, 2026
Overall rating

We are very try pleased with Willie working in our refrigerator. We have others out that would not even try to fix the ice maker. He didn't hesitate, would have him back next time we need a repair.

Janet E,

Snook, TX
Refrigerator repair
January 19, 2026
Overall rating

He did a great job and was a pleasure to work with.

Gary H,

Troutman, NC
Technician Cedric
January 19, 2026
Overall rating

My Technician Cedric, was very professional and polite and went right to work finding and solving the problem to fix my ice machine. He explained to me in detail what he had found and then explained in detail what to do to fix the problem if it ever happens again. I had questions and he patiently explained in detail to me where I could understand what the problem was and what to look for and do if it the same problem ever happens to me again. If I was rating Cedric I surely would give him a high score of 10.

Bettyharold W,

La Plata, MD
Great Service
January 19, 2026
Overall rating

Fantastic service. Prompt and efficient in the work being done.

Thomas R,

La Vergne, TN
Great Customer Service
January 19, 2026
Overall rating

Gregory was very helpful! He showed me what he did and explained how the icemaker works. I learned something today! Thank you!

Liz H,

Columbus, OH
Icemaker repair.
January 18, 2026
Overall rating

Rolla S did a very fine job of replacing my icemaker, he was fast and efficient.

Erica F,

Loveland, CO