Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Ice machine fixed
January 19, 2026
Overall rating

It was a good communicator and did a good job

Patricia L,

La Habra, CA
Very thorough, pleasant demeanor, enjoyable experience.
January 19, 2026
Overall rating

I really appreciate the super quick service for our failing refrigerator.

Kerry R,

Wenatchee, WA
Excellent service!
January 19, 2026
Overall rating

Terrence did an excellent job fixing my refrigerator. He knew exactly what to do and was able to install the board and other item that was needed in order to make it usable again. He was in and out of here in about 30 minutes. I'm grateful!

Michelle S,

Oklahoma City, OK
Rating
January 19, 2026
Overall rating

Bobby was very professional and did a great job! Thanks…However, Sears home services, Customer Services is HORRIBLE! You can NEVER talk to anyone! This AI service SUCKS!!!

Steve C,

Piney Flats, TN
Great work!
January 19, 2026
Overall rating

Showed up on time and his work was quick and efficient.

Brian C,

Omaha, NE
Refrigerator Issues
January 19, 2026
Overall rating

Drew was prompt and knowledgeable and was able to access the issues that plagued our refrigerator. It was beyond repair and we are currently waiting for a replacement.

Duncan N,

Sioux City, IA
John..........First Class
January 19, 2026
Overall rating

John was the best. Very polite; knowledgeable and professional in all aspects. His technical knowledge and thoroughness was the best and much appreciated.

Lawrence H,

Ocala, FL
Top notch
January 19, 2026
Overall rating

Willie was very professional and knowledgeable! Years of knowledge to help diagnose and give advice

Caleb C,

Franklin, TX
Frig seal
January 19, 2026
Overall rating

Thank you for your service, installing the refrigerator seal. Thank you

Lucillem M,

Floresville, TX
Boris
January 19, 2026
Overall rating

Boris was fine and identified our problem — but your AI system is TERRIBLE!! Was unable to correct our address and then was told we weren't home when a repair man came last Friday. This was NOT TRUE!

Ellen B,

Davidson, NC