Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Services provided
January 20, 2026
Overall rating

Great experience. Jeffrey knew exactly what he was doing. He was totally committed to doing an exact and perfect repair. If I could I would give him a 10.

Evonne G,

Baltimore, MD
Professional, Timely and Courteous
January 20, 2026
Overall rating

I am very pleased with Eduardo; he checked the refrigerator's ice-maker, he kept me informed of what part malfunctioned, ordered the part and had it delivered to our home. Eduardo returned when the new part was delivered; he replaced the part and explained its function. Thank you Eduardo and thank you Sears.

Daniel U,

Fair Oaks Ranch, TX
Refrigerator repair
January 20, 2026
Overall rating

Technician was very kind and knowledgeable I would love to have him back if ever needed.

Beth H,

Spencer, IN
Service
January 20, 2026
Overall rating

Very good service. He was very helpful and professional. Would recommend.

Brad R,

Tamarac, FL
Job done
January 20, 2026
Overall rating

He got the job done the parts showed up so did he

Rickey D,

Greensboro, NC
Fred Bergman
January 20, 2026
Overall rating

Was on time and Did a good job 👍thank you

Fred B,

Defiance, OH
Mr.
January 19, 2026
Overall rating

Excellent customer service thank you and great job , thanks.

Alfonso B,

Everett, WA
Refridgerator Ice Maker Repair
January 19, 2026
Overall rating

Robert arrived 15 minutes early and was very kind and explained the issue to me and showed me what was wrong with the ice maker.....A true professional and very courteous to me and my wife....Robert demonstrates what a super service tech should be.....He was pleasant and well groomed....We were very satisfied with his work and highly recommend him to anyone who requires service on their home appliance....

Ok I,

Irvine, CA
Michael is quick to fix and personable
January 19, 2026
Overall rating

Fixed a problem with my fridge again. He's very knowledgeable and helpful.

Curtis S,

Richland, WA
Refrigerator
January 19, 2026
Overall rating

He did a good job , but I'm still going to see if it works so I'll get back to AHS tomorrow to let you know if the repair worked.I am letting you know if it does not work I'll Will be calling back first thing in them to come back out and I don't think I should have to pay again if it is the same problem with then a 48 or 72 hour time frame, the service man said wait till tomorrow morning, which I will . Thank you Mrs Edward Murray Conowingo MD

Jacqueline M,

Conowingo, MD