Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great job!
January 20, 2026
Overall rating

Friendly, courteous, knowledgeable! Pleasure to work with. Fixed our issues painlessly.

Adam K,

Hammondsport, NY
Excellent
January 20, 2026
Overall rating

Kossivi and his trainee were great! Quick, professional, explained things well. 10/10

Keith M,

Lincoln, NE
Sears technician
January 20, 2026
Overall rating

Gary is very helpful & Curtious. He is trying very hard to get the right part that we need to fix our Refrigerator

Diana T,

Cushing, TX
Knowledgeable
January 20, 2026
Overall rating

Boris was exceptional on explaining what the issue was and best way to fix. His communication with us was better than Sears AI customer service.

Todd C,

Salisbury, NC
Mike diagnosed the problem with our Refrigerator correctly.
January 20, 2026
Overall rating

Service scheduling is Sears biggest problem. After being diagnosed, it only took 2 days to get the part but waited OVER 3 WEEKS to get it FIXED!

Randyl N,

Toluca, IL
Fast, professional.
January 20, 2026
Overall rating

Nathan did a fast repair. Knew the problem right away and fixed it

Pamela E,

Rio Rico, AZ
Joe- Samsung Refrigerator Repair
January 20, 2026
Overall rating

Joe was excellent! He took the time to explain the problem as well as the solution. Very happy that he was our technician.

Caleb B,

Perrysburg, OH
Wonderful technician
January 20, 2026
Overall rating

Abdul was personable, experienced, knowledgeable and pleasant. Gave excellent advice! Ty to Abdul!

Patricia C,

Des Plaines, IL
Jay's diagnosis spot on.
January 20, 2026
Overall rating

2 visits without much wait. I like communication but the texting was confusing for me by Sears home service. Many words that were empty. The call from Jay to inform was great and to the point.

George M,

Albuquerque, NM
Georgia Ward
January 20, 2026
Overall rating

Anthony was very professional and polite. Replaced ice maker in efficient time. Highly recommend him .

Georgia W,

Freeport, IL