Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Fast and friendly
January 21, 2026
Overall rating

Fast and friendly service. Explained everything done and tips for what to look for going forward.

Joel/jenny H,

Huron, OH
Appreciate his efforts
January 21, 2026
Overall rating

Corey connected with the other tech and both agreed on the outcome

Stephen E,

Fairhope, AL
Michael
January 21, 2026
Overall rating

great job nice experience with him will use again thanks

Jim B,

Reno, NV
New Frigidaire leak
January 21, 2026
Overall rating

Courteous, very knowledgeable. Kept jus advised as to the problem & the resolution.

William G,

Malden, MO
Professional, great tech
January 21, 2026
Overall rating

Good guy who knows what he is doing and is also personable. Doesn't mess around just gets done what needs to get done and leaves. Diagnosed the problem ordered the parts then fixed is when they came in! Very good service!

Aimee E,

Loudonville, OH
Service review
January 21, 2026
Overall rating

Randall was a pleasure to do business with, everything went perfect.

Randy A,

Farmerville, LA
Service By Sears Techs
January 21, 2026
Overall rating

They did an excellent job! They were fairly quick, explained the problem and the solution. Now we are waiting for ZLine parts. Excellent job by the service team.

Michelle R,

Cadillac, MI
good at last
January 21, 2026
Overall rating

fix work , properly diagnosed and fixed applied. Two previous diagnosed were wrong.

Moshe H,

Flushing, NY
Ice and water froze
January 21, 2026
Overall rating

Gary was very polite and fixed the problem. Thank you Gary.

Thomas S,

Lansing, KS
Technician was excellent despite not fixing the fridge
January 21, 2026
Overall rating

Technician was cordial, knowledgeable and explained everything. That said, I was disappointed with the overall service because parts to repair my refrigerator have been discontinued, so he was unable to do a repair. I was charged for a service call without having any resolution. Had this been explained to me from the get-go (perhaps by a live agent instead of an AI agent), I might have made a different choice about hiring this company.

Holly F,

Teaneck, NJ