Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Awesome
Joel has been extremely attentive to our icemaker issues since August 2025. On time and knowledgeable.
Mary M,
Chino Valley, AZFridge
Michael was a pleasant young man, he did a great job.
Monique S,
Charlton, MAHis explanation was fully understood and he was really nice
When I built my house I purchased all Kenmore appliances. That was in 2003. Now I have a serious problem that could have been avoided if your salesman would have taken the time to explain how to clean the drain and how it had to be done once a year. I remember how much I spent and how happy your salesman person was to make the sale. Now I am 82 and handicapped and unable to do the work and it is frozen up and I can't do the work
Susanh M,
Cantonment, FLAwesome Service!
Very knowledgeable and friendly! He took the time to explain the problem and explained how he was going to fix it.
Kevin J,
Mackinaw, ILRefrigerator Repeir
Omar was pleasant, fast, reassuring and answered my questions to my satisfaction.
Sue E,
Naples, FLRefrigerator repair
Pleasant service technician that knew his job and provided a timely repair.
William Z,
Republic, MOTechnician
David provided 5 star service. He quickly found the issue and explained this issue to me. He ordered the part and provided the estimated time to receive the part. After the part was received early he returned and completed the repair. During both visits he was courteous and patiently answered my questions.
Wanda S,
Crockett, TXRefrigerator
Mr Trey was very kind and patient with me today with getting my ins agent on the line. Thank you for Great service today.
Stephanie R,
Louisville, KYHelpful
Polite and helpful, fixed promptly, and gave good advice about filters
Kim S,
Los Angeles, CARefrigerator
Steven was on time and respectful and got the job done
Dorina A,
Parker, AZ