Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great job
June 15, 2026
Overall rating

Vish did a great job. Very nice man. Explain what he was doing.

David M,

Minneapolis, MN
5 star service
June 15, 2026
Overall rating

We had a very good experience with Jaime he was very helpful and knew his job very well. He got the job done in a very timely manner and explained everything to us in great detail where we could understand . I hope to have him every time we need service

Harlan Y,

St Pete Beach, FL
excellent Tech
June 15, 2026
Overall rating

In spite of being constantly over extended, once he arrived he was efficient and quite fast. The AI system is a pain to deal with and impossible to get any useful information. The AI developers should have to go through a complete service call.

Tom V,

Loudon, TN
Very focused and attentive to detail
June 15, 2026
Overall rating

With Arben, we had a great customer experience. He was quick in his actions and restored the dysfunctional appliance in very quick time.

Sandeep G,

Woburn, MA
Return of Joe
June 15, 2026
Overall rating

Joe had replaced our compresser a while ago but the freezer and refrigerator were better but not good. He came back today and found the leak quickly and repaired it without charge. I am pleased with the service.

Muriel B,

Sun City West, AZ
Michael was Excellent, the first guy not so much
June 15, 2026
Overall rating

The first technician showed up on Jun 9th, stated we needed to order parts and quoted an expensive fix. Repair was rescheduled to June 15th, a new technician, Michael, showed up, reviewed the situation and determined the parts were not needed, and that the actual service would be much less than the previous quotation. While we still need to be on the look out for for future issues with the old fridge, we avoided an unnecessary costly repair. Thanks. You guys send waaaayyyy too many emails and texts. I don't need to know multiple times a day that my appointment a week from now is still confirmed.

Brian B,

Ashburnham, MA
Good job
June 15, 2026
Overall rating

He was super respectful and professional the two times he was here. His work is appreciated.

Matthew K,

Prescott Valley, AZ
Exceptional customer service
June 15, 2026
Overall rating

Thanks Joshua for you excellent service and professionalism. You showed great detail to your work and knowledge.

Rita B,

Lancaster, OH
Knows What He's Doing
June 15, 2026
Overall rating

Kylen did a great job, and very quickly, repairing the water/ice dispenser on our Fridgedaire refrigerator. Very pleasant person, and start to finish only took between 15-20 minutes.

Paul L,

Lenoir City, TN
Refrigeratorr repair
June 15, 2026
Overall rating

Very plesant, went right to work to diagnose tge problem.

Mark L,

Chowchilla, CA