Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Service
January 23, 2026
Overall rating

The service engineer was very efficient. Did excellent work and in a timely manner.

Andre M,

Arecibo, PR
Refrigerator Repair
January 23, 2026
Overall rating

Marshall did a great job inspecting and identifying our issue, however he said the required parts to repair it were no longer available. We are still waiting for Sears to deliver their report to AHS so we can move forward with getting approval for a replacement.

Phillip T,

Selbyville, DE
LG refrigerator diagnostics
January 23, 2026
Overall rating

David did an excellent job diagnosing the cause of my refrigerator leak. Knowledgeable and professional

Nancy R,

Heartland, WI
Outstanding customer service!
January 23, 2026
Overall rating

Tadd has been here about 3 times and always is very friendly and knowledgeable. He takes the time he needs to diagnose the problem, fixes it on the spot if he can, and explains things in a way that I can understand. Without hesitation, I would recommend Tadd.

Barbara C,

Ithaca, NY
Great service
January 23, 2026
Overall rating

Professional curtious we'll use him again when needed. Six stars. Ken

Ken M,

Toledo, OH
Great technician
January 23, 2026
Overall rating

Mohammad was very efficient and knowledgeable. He diagnosed the problem and offered solutions.

Katherine S,

Walkersville, MD
Knowledgeable and diligent
January 23, 2026
Overall rating

Very impressed by Naser. Knowledgeable, diligent and i also learned a lot more about how to maintain our appliances better at the same time. Thank you!

Ian B,

Silver Spring, MD
Service tech
January 23, 2026
Overall rating

Great guy. Very professional. Completed job in a timely manner.

Greg F,

Mc Leansville, NC
New Refrigerator
January 23, 2026
Overall rating

Luis was very pleasant, it was an easy fix, even though I read the manual several times. I missed the easy fix for my ice machine

Jenny S,

Morris, IL
Awesome job
January 23, 2026
Overall rating

The service tech from Sears was awesome. He was the only service tech that came out and fixed my refrigerator on the first try.. I haven't had a fully functioning fridge for 6 months. thank you, sears now I have ice

Tonya J,

Hagerstown, MD