Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Freezer Repair
Terrence was very friendly and did a nice job fixing my problem.
Louis D,
Myrtle Beach, SCGood repair man, less good AI
The AI misheard my last name, so the repair man couldn't find my name on the door buzzer, and there was no way to confirm it or correct it. It still thinks my last name is Four. A real person definitely would have questioned that last name and made me spell it. Otherwise, it was an easy process and we were able to get an appointment the next day. And the repair man fixed our problem.
Joseph F,
Valley Village, CAIce maker repair
George was on time, called ahead and was efficient in the repair.
Johnellen J,
Deltona, FLNice job
Thomas was polite, thorough, and efficient. Arrived on time was informative.
James D,
Ypsilanti, MIFidel
He fixed the problem right away and was a pleasant person. The company said the appointment was somewhere between 8 and 12, and he called and asked if 12-1 would be okay. It was. I had asked for someone to come between 8 (I was ready) and 10 because musicians were coming at 10. The company is NOT GOOD about setting a time. What a waste of time for me.
Sandra F,
Santa Cruz, CARefrigerator repair
Scott came in with lots of experience to quickly diagnose and then fix the issue using a part from the truck.
Bob L,
Dothan, ALTech
Excellent prompt service on time clean and neat . Would use again
James L,
Macomb, MIRefrigerator repair
A repair man did a great job not so impressed with our warranty company choice home warranty. That was a big run around. We were without a refrigerator for almost a month could've been here on Friday told us they had to order another fan so they couldn't come until the following Thursday that was the second cancellation and rescheduling we did not receive a second fan. It was here all along and we had to wait another week and the repair took about 20 minutes.
Randy C,
Amarillo, TXFreezer door replacement
Great service; technicians were on time and took care of replacing my Samsung freezer door which was leaking water from the handles. Problem was resolved and freezer is working with no water dripping from door handles. I only wish they could take the old door to the dump as it is very large!
Janice Q,
Hilo, HIGreat Service!
Rick was on time and fixed the fridge quickly and was very courteous.
Charlescynt P,
Cooper, TX