Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Frustrated
January 25, 2026
Overall rating

Peter was great! Very professional and knowledgable. Would highly reccommend. He found the problem after another company had been out 5 times and 2 parts changed.

Carolyn P,

Port Charlotte, FL
Refrigerator Repair
January 25, 2026
Overall rating

Scott continues to provide excellent customer service and top notch technical repair.

William H,

Enterprise, AL
Very knowledgeable and thorough Technician & Polite
January 24, 2026
Overall rating

Mohammad was very informative, investigated the failure and determined the mechanism that failed. He called before arriving and called after to explain the failure. He cleaned up the area and completed the service call on time and we have followed up on the next steps. Much appreciated for his attention to detail.

Charles B,

Frederick, MD
Refrigerator repair service
January 24, 2026
Overall rating

Andrew was very informative and gave me helpful information. He also found the problem and explained it to me. Very satisfied with his service.

Denice P,

Powder Springs, GA
Skyler
January 24, 2026
Overall rating

Very nice, friendly, knowledgeable. He definitely knew what to do.

Sherry D,

Melville, LA
Damien was great!!
January 24, 2026
Overall rating

Damien provided ongoing communication for his arrival; replaced the fridge motherboard quickly and efficiently; gave me instructions on temp + when to place food back in fridge. Courteous, respectful of property; great attitude. He's a great example of fabulous customer service!! Thank you Damien!

Gina C,

Palos Hills, IL
Love that John!
January 24, 2026
Overall rating

GREAT in every way. Very impressed with his knowledge and his concern.

Gary R,

Fredericksburg, TX
Professional and Skilled Technician
January 24, 2026
Overall rating

Nedzad was prompt in working with me to determine the cause of the leak. Had parts on the truck to resolve the issue, bringing us back to working condition very quickly. Careful of our property and respectful of me as a customer.

Barbara L,

Bradenton, FL
Fantastic person and technician!
January 24, 2026
Overall rating

Great communication. Was able to squeeze us in a short amount of time .Explained everything very well and is super friendly to dogs! We would definitely use again in the future.

Larry L,

Kalama, WA
Technician
January 24, 2026
Overall rating

Professional, on time and very helpful. Would refer him again.

Faye T,

Auburn, CA