Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent!
January 29, 2026
Overall rating

Desmond did excellent job! Good personality. He called when he was on his Way. Thank you! Nora

Nora B,

Pittsburg, CA
Excellent
January 29, 2026
Overall rating

Great service, very professional knowledgeable about my equipment and very helpful

Jennifer S,

Peoria, AZ
Gary is Great
January 29, 2026
Overall rating

This is not the first time Gary has been to my home to fix an appliance... He is fast, friendly, efficient, and always a pleasure to have around ..

James B,

Vancouver, WA
Bowman, technician.
January 29, 2026
Overall rating

Friendly and acknowledges from previous vists. Explains well. Patient in listening to customer and responds positively. Works efficiently (my perspective).

Jean C,

Honolulu, HI
Scott did an excellent job.
January 29, 2026
Overall rating

Just want to thank Scott for his work to fix our refrigerator. Excellent customer service from him.

James G,

Plano, TX
Found the problem when others couldn't
January 29, 2026
Overall rating

Luis took the time to actually find the problem with my GE refrigerator and finially fixed the problem.

David T,

Joliet, IL
Az
January 29, 2026
Overall rating

Service was on time and good quality . Thank you

Alex Z,

Naples, FL
Above and beyond
January 29, 2026
Overall rating

Casey was awesome. He fixed the issue I called about (power/cooling) and replaced a light bulb. The light bulb is important to note since I'd been having an issue with the lights, but the fridge mostly functioned - so it didn't really bother me. He explained they were on a circuit, so replacing the one would fix the intermittent issue with the lighting. He answered all of my (most likely annoying) questions with detail to help me understand the actual issue I called about - losing power - which was an issue with the control board. He also had a student with him on his follow up, and it sounded like he was doing a great job teaching the next gen. 11/10.

Meaghan H,

Monument, CO
Frigidaire Repair
January 29, 2026
Overall rating

Technician was great and very professional . However, at the end of the service, we were informed there was no completion to the service on the freezer light. We were told to contact the manufacturer. The total service to be performed was incomplete at that time.

Salvation A,

Abilene, TX
Tony
January 29, 2026
Overall rating

Outstanding. Professional, knowledgeable. Better informed on problem solving. Explained issues in better detail

Thomas W,

Dover, DE