Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

58K

Average Rating

4.7/5

Serviced our Whirlpool Refrigerator
January 30, 2026
Overall rating

We were very gratful for Carl B as our service tech. This is the 4th time that Sears has had to come out since Jan 2nd because they corrected our first original problem, but in doing so messed up the rollers on our freezer door that had to be replaced. Then, no one seemed to know how to install the new rollers correctly. Thanksfully & hopefully Carl B was able to correct that problem. He did a good job, working so far. We appreciate his service. Thanks -

Ginger B,

Mineola, TX
Blair H
January 30, 2026
Overall rating

Repaired fridge. Communications from appointment to arrival was great! Thank You!

Jennifer C,

Indiana, PA
Due diligence
January 30, 2026
Overall rating

Tyler was our tech for the last two visits for a problem we have been dealing with for nearly 3 months. He finally determined the real issue which lead to a decision for total replacement due to the cost of parts. We appreciate his knowledge and troubleshooting skills.

John K,

Leland, NC
Refrigerator Repair
January 30, 2026
Overall rating

Alex was thorough, friendly, and provided excellent customer service. I highly recommend Alex and Sears for your home appliance repairs. Pat and Harold Youmans

Harold Y,

Carrollton, VA
Good service
January 30, 2026
Overall rating

Pleasant and knowledgeable. And prompt. Showed up right on time

Ellen M,

Port Saint Lucie, FL
Great Experience
January 29, 2026
Overall rating

While I was not pleased with Sears having to cancel my appointment to another day . The next guy Mark was very respectful and punctual. He completed the job

Paulette K,

Hazel Crest, IL
Service repair
January 29, 2026
Overall rating

Bruce and his associate were punctual,knowledgeable and professional. The repair was successful.

Sidney S,

Metairie, LA
Excellent
January 29, 2026
Overall rating

Very friendly and respectful. Understood and fixed the problem with minimal disruption

James B,

Colorado Springs, CO
Great service!
January 29, 2026
Overall rating

Happy with the completed job very thorough and refrigerator back in working order!

Jimena S,

Albuquerque, NM
Professional Gentleman
January 29, 2026
Overall rating

Very professional and pleasant gentleman, we would be happy to have him again if we have any more problems.

Terry M,

Columbia, MD