Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
January 30, 2026
Marshall is The Man! He was courteous, knowledgeable, friendly and patient.
John C,
Howell, MIRefrigerator repar
He was very nice and was able to quickly determine the issue.
Donna P,
Calvert, TXVery Professional
Eddie arrived on time and was able to make all repairs. Very professional and was able to have the repairs done in a very timely fashion.
Darrielle D,
El Cajon, CAFridge repair.
Took three months to get my fridge fixed with multiple visits by the techs. Wasn't their fault as we had parts related issues beyond their control. Wasn't very happy with the techs themselves.
Gregory M,
Jacksonville, NCGreat job
Knowledgeable , quick and professional. I had been waiting 3 months for part but finally got if finished thanks to sears.
Phillip D,
Englewood, OHFridge repair
Jeff was very good and efficient. Thank you for his service.
Thomas C,
Carmi, ILVery professional
My technician was professional and m very knowledgeable about the issues with my refrigerator.
Verleene R,
Federal Way, WATechnician knows Refrigerators
Bill was professional and knowledgeable. Pleasant, on time, and informative.
Deborah D,
Detroit, MIQuick
The service repair was quick, and the tech was nice, but the wait for him to arrive was too long. That's not his fault, but they shouldn't give such broad time windows and then come after the submitted times.
Daphney Y,
New Orleans, LAHe was very good
My repair was great; however, not having a print document for my repair has made it difficult to receive my reimbursement. The AI customer support is basically useless, and I cannot recommend a company that offers AI as the only customer service option.
Noble W,
Beaver, PA