Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
None
Very prompt willing to help on time very professional attentive
Lorena O,
San Pedro, CAGreat communication
Anthony called about 30 minutes prior to arriving which was very helpful. When he arrived he was very polite and had good communication skills. He fixed the issue with the refrigerator with no problem.
Denielle A,
Hayward, CAService fridge not cooling.
Technician came, I told him the problem of fridge not cooling as of February 3. My fridge was disconnected so a new fridge could replace this one on February 10, 2026. Put in garage on February 10, 2026, cleaned up, plugged back in at 7:30 AM this morning. Use as a backup or for drinks out there. Eric, technician, called support, couldn't verify problem of why not cooling. No part ordered. We'll see if it works!
Jane N,
Salina, KSMartin
Good technician friendly pleasant to be around Went right to the problem and diagnosed it and got the part ordered Everything works fine
Michael D,
Rockport, TXGreat guy! Works for a terrible company
James has tried to repair my refrigerator since August 2025. He is the ultimate repairman that one would welcome in their home to repair their appliance. It is now February 12, 2026 and it is still not fixed. The company has shipped damaged parts many times. AI has cancelled 6 appointments that were scheduled for repair. This is why I am still waiting to get my refrigerator repaired.
Joel W,
Reklaw, TXgood job,fix my refige
great he made the repears and fix my refrige now my ice maker works again thanks
David D,
Bridgeport, NYAwesome Service
Alberto was very accommodating when scheduling arrival time. I had an unexpected event come up and he was able to come after 1::00. Also, explained repair and made notes in case the problem came up again. Very professional.
Sharmane W,
Weatherford, TXRefrigerator ice maker
Wonderful service very polite person and very efficient service technician. Explained every thing so well. Very pleased.
Laverne K,
Linwood, NEService technician
The technician was knowledgeable, courteous and extremely helpful. I'd like to make him my new best friend.
Karen B,
North Port, FLRefrigerator repair
Very nice and professional. Explained everything that was asked about the repair.
Bobby E,
Pioneer, TN