Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Water dispenser not working
February 13, 2026
Overall rating

I think the process of making a claim online and describing the issue and then the questions from the 'Virtual Assistant' should give the Tech the info needed to be aware of the issue before he comes out to the job site. I asked the Tech if he was aware of the issue I posted in the claim and the only thing he knew was 'Refrigerator not working' Chance is very professional and knowledgeable, he was also very courteous. I liked the way he tried step by step testing to finally find what was causing the issue.

Minel T,

Covington, LA
He pinpointed the problem. Could not repair.
February 13, 2026
Overall rating

Sears is very professional and courteous. Thank you very much.

Gracie L,

Saint Mary, MO
Excellent
February 13, 2026
Overall rating

Friendly. On time. Did a great job! Got the job none in a timely manner.

Rebecca E,

Plattsburg, MO
Great service!
February 13, 2026
Overall rating

Technician was even willing to share his personal contact number with me to use when the needed part arrives. Very helpful and accommodating.

Jeff A,

Thurmont, MD
Diagnosis
February 13, 2026
Overall rating

He was very friendly, knowledgeable at his diagnosis. Highly recommend him.

Mohammadjav N,

Pendergrass, GA
Job well done!
February 13, 2026
Overall rating

Dmitri was very efficient, knowledgeable and professional. He got our refrigerator repaired as soon as the parts were delivered. Thank you, Dmitri!

Barbara H,

Wake Forest, NC
Fantastic Technician
February 13, 2026
Overall rating

Very professional. Very nice and was great at explaining the cause of the craft ice maker failing on my LG refrigerator. Represents the best of Sears Home Services and deserves any bonuses or raises possible!

Merole D,

Windsor, VA
Fast and efficient.
February 13, 2026
Overall rating

In and out like a speeding train. Perfect work done quickly and efficiently.

Eaman S,

Fountain Hills, AZ
Great job
February 13, 2026
Overall rating

Tyler was able to determine what was causing the water filter to malfunction . To date the system seems to be working fine. I was well pleased with Tyler's expertise and ability to resolve the problem.

Charlie A,

Fort Worth, TX
Paul serviced a few times and he always knows the problem
February 13, 2026
Overall rating

Paul knew immediately we had water line in door frozen. I will refer your place to everyone who need repairs. Paul knows how to fix stuff right the first time unlike other service companies. Thank you for your amazing service always

Tami P,

Weirton, WV