Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent Service
February 15, 2026
Overall rating

Anthony was fantastic for my repair! Thanks SO much Anthony!

David D,

Starkville, MS
refrigerator
February 15, 2026
Overall rating

very knowledgably person Nazim. He did a good and excellent job as of now. Thanks. AM

Ashwani M,

Ardsley, NY
Y Cambrel
February 14, 2026
Overall rating

Mr Sayed provided good customer service. Arrived at the appointed time in a timely fashion. Was polite and friendly and took care of the diagnostics needed to determine the problem and repair needed on the refrigerator. He also provided options for payment after reviewing the cost of the repair in detail. He was informative and not pushy. Thank you.

Yolanda C,

Capitol Heights, MD
Excellent technical service and advice
February 14, 2026
Overall rating

Jason was very helpful in evaluating the condition of our refrigerator. His technical expertise and in depth knowledge of this brand helped us to understand the issues we face and the path forward. Very grateful for his kindness, expertise and demeanor.

Jorge B,

Rockledge, FL
Stivers
February 14, 2026
Overall rating

Called ahead, very nice guy seemed to be very experienced, very pleasant.

Douglas S,

Hampton, FL
Seamless process
February 14, 2026
Overall rating

Mehrdad the technician who came out from Sears was wonderful. He was very kind, friendly, and easy to talk to. He took the time to explain everything in a way that made sense and made sure I understood what was going on. I never felt rushed or talked down to. It really made the whole experience feel comfortable and stress free. I truly appreciate his professionalism and would gladly recommend him to anyone.

Azur W,

Seattle, WA
Refrigerator repair
February 14, 2026
Overall rating

Excellent overall service! Prompt and problem focused. Included tips for future ice maker management.

Thomas N,

Vienna, VA
Complete job
February 14, 2026
Overall rating

First service did not do a complete analysis this technician did a complete job

Robert E,

Clermont, FL
Refrigerator ice maker
February 14, 2026
Overall rating

Michael is so efficient and fast. He has repaired several of our appliances.

Ge K,

Joppa, MD
Thank You!! Thank You!!
February 14, 2026
Overall rating

A special shout out to Tina & Pedro!! We hit a few obstacles, but Tina adapted things to accomplish the goal. Then she couldn't of sent a better technician than Pedro. It was quick & easy. Thanks to the whole team!

Alexander L,

Danville, IN