Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent service
February 16, 2026
Overall rating

Dmitri arrived in good time and got right to work. He checked that the problem was as described. Once power was removed, he quickly replaced the defective part. After allowing for a cool down period, since the thermostat had to be touched, the refrigerator was restarted and work was verified. I would gladly have him repair any of my other appliances.

Paul A,

Rocky Mount, NC
Excellent service!
February 16, 2026
Overall rating

Macho took the time to explain what was being replaced and why. He was very friendly and respectful.

Brandon F,

Marysville, CA
Awesome Customer Service
February 16, 2026
Overall rating

Both gentlemen who came today were the best of the best same day service and beyond knowledgeable of products and services

Dawn M,

Crete, IL
Great Service
February 16, 2026
Overall rating

Joel was knowledgeable and polite. He was able to quickly discern the nature of the problem and resolve it.

Matthew S,

Skaneateles, NY
Refrigerator leaking water inside freezer and under bottom
February 16, 2026
Overall rating

4 trips with waiting for parts and finally no more leaking water

Danny K,

Vicksburg, MS
fridg
February 16, 2026
Overall rating

The technicians have been very very nice and the company stinks I have been having work done on my refrigerator since December of 24.with no results.

Janet S,

West Burlington, IA
Great Service
February 16, 2026
Overall rating

Technician knew what he needed to do and did it. He put an old fridge back in service.

Robert W,

Malvern, AR
Justin G Review
February 16, 2026
Overall rating

Justin was spot on as always (American Home Shield has been servicing water leak problems with our refrigerator for over a year and, guess what, Still Leaks!) Justin has replaced virtually every component part in the water/icemaker system. Please inform AHS) that this appears to be an unsolvable problem!!!

Ron V,

Banner Elk, NC
Fridge repair
February 16, 2026
Overall rating

Blake came in did his job and left. Didn't waste any time

Linda P,

Davenport, IA
ice maker replacement
February 16, 2026
Overall rating

Courteous, installed w/o problem and explained how much time to allow it to function correctly.

Vickie D,

Jefferson, GA