Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Review of service technician
February 21, 2026
Overall rating

Terrence was professional, courteous and efficient. He arrived on time and fixed the situation with our refrigerator, which fortunately did not require extensive repairs.

Craig S,

Myrtle Beach, SC
Perfect
February 21, 2026
Overall rating

Luis discover any problems and resolve them tiredlessly. Replaced everything back the way it was perfectly. My refrigerator is working like it was brand new. Once again Luis thank you.

Francine R,

Sarasota, FL
Problem solved
February 21, 2026
Overall rating

Technician diagnosed and fixed our leaking refrigeraytor in short time.

Vanessa G,

Hedgesville, WV
Refrigerator Service
February 20, 2026
Overall rating

Micheal was courteous, respectful and professional. He answered all questions and made sure that we were taken care of.

Jorge C,

Las Cruces, NM
Amazing job
February 20, 2026
Overall rating

The ice maker was not working and Henack got it fixed the same day!!

Karandeep B,

Oviedo, FL
Refrigerator repair
February 20, 2026
Overall rating

Terence was on time and very informative. Explained problem and solution very clearly,,,outstanding technician!!!

Robert M,

Raleigh, NC
Quick knowledgeable kind
February 20, 2026
Overall rating

Kenneth was AMAZING. He was knowledgeable, experienced, and quick. He is friendly and kind. Thank you Kenneth for getting our fridge fix, now we have water and ice. You're AMAZING...

Huong P,

Kapolei, HI
Professional and nice
February 20, 2026
Overall rating

Kylen knew exactly what to look for and informed us on every step he took. He was respectful, professional and completed the repair quickly.

Brenda N,

Harriman, TN
Enrique Is The Man
February 20, 2026
Overall rating

Thank you very much for the great technician support and customer service provide by Mr. Enrique. He was knowledgeable on the issue and deduced the problem within minutes of his arrival. The problem is fixed and back to normal life for this household. Appreciate his interactive personality when asking questions about the problem. If similar issue ever to arise in the future, I would like to request his expertise on the matter. I highly recommend him to anyone else that needs help with their applicable appliances. Big thank you to your team and especially to Mr. Enrique!

Christopher S,

Lakewood, CA
Kenmore refrigerator
February 20, 2026
Overall rating

Very respectful, very efficient and he finished in a reasonable time, also provided information about what type of job he performed and explained what he replaced. Also he explained what to expect in the next 24 to 48 hours.

Jorge O,

Raleigh, NC