Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Gary was great, delivery was not
Gary was great, knowledgeable, and efficient. The process was not so great. The part shipped on 1/29 and then sat at the carrier location in Chino until 2/10. I had to cancel and reschedule the repair twice because the part hadn't been delivered yet.
Nicole D,
Santee, CABoss
Good service on time good knowledge on what was wrong
Anna H,
Glendale, AZSears service man
The gentleman was so polite and so professional and he got right to it and told me exactly what was wrong with my refrigerator and gave me some advice. Because apparently these parts from my refrigerator are no longer made, but he was so knowledgeable and so professional.
Miriam B,
Miami, FLSamsung Refrigerator
Great service, timely and very friendly service. Great experience. Would reccomend!
Scott R,
Little River, SCI don't know what a review title is
CoreyK was awesome. He was professional, knowledgeable, friendly and he knew his job. He was the 3rd repairman to come to check my refrigerator, since 2/6/26. The second one was from Sears, he actually completed the job and had done nothing but said he was ordering parts, that was 2/11/26. Oh but CoreyK came he asked what the problem was, went outside came back in with his tools and testers, explained to me what the problem was and the parts he was ordering, that was on 2/18/26. On 2/20/26 the part were delivered, on 2/21/26 CoreyK came and put the parts on and my refrigerator is now working again. Sears has a jewel, very knowledgeable and professional. CoreyK you are AWESOME 👏 😎
Mary L,
Kenner, LAReview
Excellent! Determined problem very directly and advised possible resolution on departure.
Michael B,
Girard, OHIce Maker service
Excellent service timely, very helpful in sharing information on how to care for ice maker when not being used. Also helpful with removing glass holder above crisper drawers so it could be cleaned properly. Thanks Jody!
Diane B,
Lake Havasu City, AZfridge
Techs fixed my refrigerator fast. Very good at their job.
Michael N,
Valparaiso, INIce maker replaced
Arrived on time. Quickly identified problem. Had parts in his vehicle. Replaced ice dispenser. Done quickly. Very satisfied.
Charles C,
Byrnes Mill, MOGE ice machine not working
He was prompt and was able to diagnose and replace our ice machine. I would work with him again in the future.
Loretta P,
Muncie, IN