Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Sears repair technician
May 22, 2026
Overall rating

Technician arrived on scheduled time. He evaluated the conditions I reported about the refrigerator. He offered solutions and inspected the unit. He was very professional and courteous.

John M,

Douglassville, PA
Fast resolution
May 22, 2026
Overall rating

He knew the issue and was able to fix it very quickly.

John B,

Valdosta, GA
A genuinely good human
May 22, 2026
Overall rating

The kind of technician I would be grateful to have for any service needs. Knowledgeable, friendly, personable, able to think outside the box for the best solution

Jeff P,

Richmond, IL
Antonio is a great technician
May 22, 2026
Overall rating

Highly professional and knowledgable, prompt, efficient, clear communicator and friendly

Denise L,

Yountville, CA
service visit
May 22, 2026
Overall rating

Eliseo was courteous, efficient, and clear in his explanations. The only thing that could have been better would have him being able to fix my refrigerator. Apparently the damage was beyond the limits of the warrenty.

Mary K,

Gilmer, TX
Rate
May 22, 2026
Overall rating

Excellent service by Eduardo. Very professional and welcomed all questions . Very knowledgeable and pleasant.

Doran H,

Natalia, TX
Great easy service
May 22, 2026
Overall rating

Wyman was very professional quick, efficient and knowledgeable, fixed my issue in less than 30 minutes

Adrian P,

Jefferson, GA
Homeowner
May 22, 2026
Overall rating

Excellent! Our service representative did an excellent job not only repairing our problem and had a high standard of professionalism. A real asset to your company! Thank you!!

Edward C,

Philadelphia, PA
Top Tier professionalism and integrity
May 22, 2026
Overall rating

My highest commendation goes to Mr. Sayed for his expertise, courtesy, and integrity. He came fully "tooled up", quickly knew where to check, completed his diagnostics, and patiently explained the nature of the problem. Although I have had reason to doubt the honesty of repair and maintenance personnel in the past, Mr. Stayed is not one of them. He's a credit to the Sears Warranty company.

George W,

Cross Jct, VA
Excellent Service
May 22, 2026
Overall rating

Lonnie was excellent. He quickly analyzed the problem with the refrigerator and explained to me what the issue was and what it would take to fix it. He ordered the required parts and worked with me to schedule a date and time to return to replace the parts and get the refrigerator back working. He returned on the scheduled date and completed the job. Excellent customer service. He was very helpful, professional, and courteous.

Gary B,

Goldsboro, NC