Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great Service!
June 17, 2026
Overall rating

Abib was GREAT! Friendly, courteous and professional. I felt totally confident in his abilities to service our refrigerator.

James D,

Westfield, IN
Gerardo was great!
June 17, 2026
Overall rating

Gerardo was on time, extremely pleasant, and thorough. It is obvious he cares about his job and takes pride in the work he does. He did not rush, took his time, he wanted to know about the previous history of the unit, he spent a considerable amount of time asessing the current condition and took his time in explaining his findings to me and answering my questions. He would be welcome back to our home anytime and is a credit to your service organization.

Joel D,

Camarillo, CA
Great work
June 17, 2026
Overall rating

Awesome customer service and great energy. Thanks for everything guys

Roudolth S,

Baltimore, MD
Great guy
June 17, 2026
Overall rating

Glenn came out and diagnosed the problem ordered a new ice maker it came the next day sears contacted me said could have him come the next day and install it he that thanks to all involved they were all very professional.

Daniel M,

Poplar Bluff, MO
Sears repairman
June 17, 2026
Overall rating

Mr. Naser quickly determined the problem and fixed it. He recommended having a plumber replace the plastic water line for a better quality one.

Herman F,

Silver Spring, MD
The best service technician I've had in a long time
June 17, 2026
Overall rating

My Frigidaire refrigerator that was under warranty had issues with the freezer seal. Technician arrived promptly (despite AI phone call saying I had a Dishwasher repair in New York). He was surprised at the damage , took photos and called headquarters for advise and approval. He was extremely knowledgeable and helpful. Friendly and trusting. Thank you

Mary S,

Natural Bridge, VA
Prompt Service & Friendly
June 17, 2026
Overall rating

Arrived as scheduled, was friendly, explained what was being repaired.

Brian D,

Batavia, OH
Home service
June 17, 2026
Overall rating

Charles was very nice and kept me informed of what was happening. I just wish the part was in stock. Thank you

Susan K,

Appomattox, VA
Timely, professsional
June 17, 2026
Overall rating

Jose communicated well and performed the repair in a thorough, timely manner.

David S,

La Canada Flintridge, CA
Great!!!!!!!!
June 16, 2026
Overall rating

Ryan was very friendly and helpful. I appreciate Ryan's honesty and genuine care displayed

Carol W,

Brush Prairie, WA