Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

58K

Average Rating

4.7/5

Super service
February 25, 2026
Overall rating

Knowledge efficient professional. I was so honored he helped me so much

Jennifer C,

Plant City, FL
Broke fridge
February 25, 2026
Overall rating

Nice and professional. Knew what he was doing. In and out. Fridge fixed.

Lance D,

Newton Falls, OH
Post Refrigerator Repair
February 25, 2026
Overall rating

Mr. Ricky Sparks is a highly professional, very knowledgeable, experienced and exceptionally skillful repair technician. He is methodical, thorough and kind! I appreciated his thoroughness and willingness to answer all my questions! I am certain I received the best possible care as he went above and beyond! I am so grateful my refrigerator is now in top working order!! Thank you Ricky!!

Cheryl T,

Bastrop, TX
5 stars for Caden. But not for your customer service dept.
February 25, 2026
Overall rating

Caden was great! I have a problem with the customer service department: I called them when the mother board arrived early and told them the new ice maker was already broken. They did not relay that information, causing Caden to make two visits.

Don K,

Madison, WI
very impress
February 25, 2026
Overall rating

great work, my fridge is now given ICE, IT was done within 45 minute

Oral R,

Port St Lucie, FL
5
February 25, 2026
Overall rating

He was very friendly and polite. Did a great job very promptly.

Jana C,

Saint Charles, MO
Refrigerator water dispenser repair!
February 25, 2026
Overall rating

Abib arrived at our home promptly during the time Sears said they would arrive. He assessed the issue, accurately diagnosed what was wrong, and repaired our refrigerator water dispenser. We felt like the price was reasonable. Abib was professional and had a pleasant personality.

Lynette L,

Indianapolis, IN
Professional
February 25, 2026
Overall rating

Tech. trouble shooter and completed part install on time and as expected.

Perry S,

Marshall, VA
Repair light in freezer
February 25, 2026
Overall rating

Richard was very pleasant, and knowledgeable and immediately fixed the problem.

Robert G,

Dowagiac, MI
Service for my refrigerator
February 25, 2026
Overall rating

Joseph was very courteous, polite, knowledgeable, and extremely helpful. Thank you for your prompt service.

Kevin N,

Newtown, PA