Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Service technician
Joe was great, very nice and informative. However getting to my appointment today was challenging. I was originally scheduled for service between 8 am - 12 pm on 2/23/2026. At 12:48 ( a hour after the scheduled service time) that day I received a text saying it needed to be rescheduled which was very frustrating as I had taken the day off work to be home to await their arrival. I originally booked my service appointment on 2/16/2026 and for the next 4 days I received daily texts asking me to explain the issue so the technician could be aware of the issue and be prepared to repair it. I responded to each of these texts but didn't understand why and was annoyed by receiving the same communication four days in a row.
Becky B,
Whitehouse, OHKevin
Kevin was prompt , knowledgeable and friendly. He knew why he was talking about
David P,
Webster, NYWell Done
Nicholas was knowledgeable and efficient. He was familiar with the problems with these specific icemakers and replaced the replacement LG had sent to me without any difficulty.
Don S,
Savannah, GAKnowledgeable and efficient
Happy with our service! Kenneth knows his stuff and made sure everything was lined up not to waste any of our time.
Sara L,
Bonham, TXAmana Frige
I was kept informed of every step. Michael was very knowledgeable, efficient and considerate of my property He want above and beyond to get my frige repaired. He was very easy to work with. My only complaint about your process is that there are too many text messages!
Cindy H,
Bel Air, MDgreat person
Marshall knew exactly what he was doing and diagnosed our problem. He was very personable and friendly
Kathleen W,
Hartland, MIRefrigerator repair
Fidel was great! Good communication and diagnosed the problem quickly.
Richard S,
Pebble Beach, CALG Fridge Repair
Jimmy was very thorough and explained all that he was doing.
Matt W,
Amarillo, TXPaul gave Great service
Very knowledgeable and did great job Waiting now for the fridge to cool for a while and see how everything is cooling
Dennis W,
Livingston, TXProfessional and knowledgeable
Ethan was very professional, polite and knowledgeable. As soon as he opened the door of my refrigerator he said, "i know exactly what is wrong". He answered all of my questions and offered his professional opinion. I am very happy with the job that he did and for taking care of the problem. Mirella
Mireya L,
Selinsgrove, PA