Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator
February 27, 2026
Overall rating

Very professional. Very knowledgable. Very efficient. On time. Always the same each time he has came.

Vicky O,

Jefferson City, TN
Review of Joseph
February 27, 2026
Overall rating

Joseph was professional, came in and did the job with no problem.

Deveral D,

Cleveland, OH
Great service, professional expertise, nice guy!
February 27, 2026
Overall rating

Eric was professional and had that easy way about him as he shared his knowledge and expertise in appliance repair. He was able to diagnose quickly, and help me decide the best route forward to pay for the repairs while also recommending a couple of options. I can't rate this experience high enough for Eric. Highly recommend him to assist you with your appliance repair!

Daniel S,

Baldwinsville, NY
Very competent tech
February 27, 2026
Overall rating

José was friendly and thorough. Very pleased with his performance! Thank you, José.

Bernard H,

Phoenix, AZ
Excellent communication
February 27, 2026
Overall rating

He was very thorough and very polite. He explained everything as he was doing it and why it was important to the process. He was very thorough and I felt confident in his assessment.

Elyzabeth A,

Tallahassee, FL
Great Service
February 27, 2026
Overall rating

The technician was fast, efficient, polite and professional. Will call Sears for future needs

Atlas S,

La Marque, TX
Review
February 27, 2026
Overall rating

Very friendly, very knowledgeable very good at explaining everything he was doing on time

Dora Z,

Harlingen, TX
Anthony Great! Software and program TERRIBLe
February 27, 2026
Overall rating

Ok. I'll stick to facts and not frustration. Despite updating my profile 4 times because you had my number transposed and it would not reset when I tried to edit, last Friday I wasted my entire day waiting because tech couldn't call. He didn't have the part so he tried but also could not change the number so rescheduled and same stupid thing today. I must've gotten 5 notices every day you were coming but no confirmation on time. You guys need to make this better!!!

Kevin T,

Mercer, PA
Informative + Helpful
February 27, 2026
Overall rating

I had a great experience working with Marshall on the repair of my refrigerator. He took the time to educate me on what the problem was and what was needed to repair it. Thank you for all of your help!

Alicia G,

Plymouth, MI
Personable and Professional
February 27, 2026
Overall rating

Jeffrey did a professional repair, and we are happy with his work. Thank you, Jeffrey

James R,

Shakopee, MN