Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Very goo service
March 02, 2026
Overall rating

The technician arrived right on time. Contacted us to let us know when in the arrival window he would be here, He had the part that we needed and his repair was quick and accuratge

Jeffery D,

Cromwell, CT
Home Owner
March 02, 2026
Overall rating

Dwight was a pleasant guy however the issue has not been corrected. My refrigerator is still making a loud hammering/bang noise after dispensing water. Dwight changed two parts but problem not solved.

James C,

Port Saint Lucie, FL
Great Service
March 02, 2026
Overall rating

Thank you Andrew!! It took a while for the part to arrive but Andrew did a great job.

Botao Y,

San Marino, CA
service provided by Drew
March 01, 2026
Overall rating

Definitely a five-star experience, so knowledgeable and professional. A pleasant experience

Michael M,

Jamestown, NC
customer
March 01, 2026
Overall rating

Avarie is a outstanding technician. He went above and beyond to make sure we would get our refrigerator running again. He came twice to our home. The first time he diagnosed the problem, ordered parts needed & we received them in 2 days. Unfortunately, it took Sears another 2 weeks to send someone out here. Insisting I still needed another part. I hope now my refrigerator continues to run. Today is 2 months exactly since the problem started. Thanks to Jade & Mark helping to get a quicker appointment to get this all resolved.

Monica M,

Franklin Square, NY
Thank you!
March 01, 2026
Overall rating

Very helpful! Great communication! Parts arrived multiple times broken and Boris made it right every time

Jeffrey S,

Stanfield, NC
Great Technician
March 01, 2026
Overall rating

Andrew was quick, efficient and friendly! Although he was not able to fix our refrigerator he was very helpful.

Tressa W,

Bloomington, IN
Nancy
February 28, 2026
Overall rating

Joseph was excellent. He was very thorough and diagnosed the issue with our refrigerator and went above and beyond to clear up a pricing issue. Great personality, very polite and respectful of us and our home. Five stars definitely !

Nancy M,

North Kingstown, RI
Fridge repair
February 28, 2026
Overall rating

Jim was great, on time, figured out the problem ordered that parts on Thursday, parts came Friday and installed on Saturday! So happy!

Stacey W,

Orange, CA
Fixed my fridge!
February 28, 2026
Overall rating

My GE Cafe fridge was making a loud grinding sound. After replacing the fans, it's quiet now. Thanks!

Evan H,

Pearl River, NY