Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Sears
March 03, 2026
Overall rating

The technician provided was good customer service. However, I was not happy with the fact that between when I turned in the order, he came out and couldn't look at it. He said because of where it was, he could not take the doors off to move it out from the space. It ended up being a problem with the starter the switch that turns it off and on. Also, the fact that I had to wait always a week in between and one week that I was waiting they had to reschedule and could not get me in until a week later. I think having a time between one and five is too long to wait. To me it should be either morning or afternoon.

Tedda W,

Lincoln, NE
Excellent Service
March 03, 2026
Overall rating

Very thorough & knowledgeable about products & services. Martin ensured he answered all my questions & offered what was necessary.

Dominique J,

Gardena, CA
Fast work!
March 03, 2026
Overall rating

Great job once he arrived so highly recommend his service

Teresa T,

Winchester, CA
Very professional and knowledgeable
March 03, 2026
Overall rating

Arben was great. He came out to look at my freezer. He called when he was on his way. He showed up on time. He was very clean and neat while working. He kept me informed on what he was doing and our next steps.

Laura A,

Amesbury, MA
Brother of home owner. John GPetrson
March 03, 2026
Overall rating

Pleasant, courteous, and efficient. A great experience overall. Thank you.

Gib P,

Montesano, WA
Repair service
March 03, 2026
Overall rating

Technicians were knowledgeable and conscientious. The conduct was professional by both instructor and trainee.

Jean B,

Nevada City, CA
Corey K
March 03, 2026
Overall rating

Very professional and knowledgeable of his work. Happy to see him again.

Mary L,

Kenner, LA
Perdo
March 03, 2026
Overall rating

Excellent, friendly and very knowledgeable.. Pedro replaced the ice maker

Marilyn K,

Mooresville, IN
Professional
March 03, 2026
Overall rating

From my experience with him as my technician, he was a very proficient gentleman

Gary U,

Rockport, TX
EXCELLENT WORK
March 03, 2026
Overall rating

Very good at his job. Did explain everything. Very professional

Neil H,

Santa Ynez, CA