Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Samsung refrigerator repair
Richard was excellent. Took care of all the problems, even an unexpected one. Friendly and professional. Right on time.
Elisabeth R,
Coulterville, CAPerfect Result
Mr. Kylen is professional, kind, and very knowledgeable. He replaced parts quickly and even assisted me with extra cleanup to leave my house in perfect condition along with the fixed and working perfectly.
Lee B,
Maryville, TNFriendly, prompt, professional
Fixed the problem with our refrigerator and was friendly and professional. We will certainly use this service again!
Bradley W,
Virginia Beach, VAProfessional and timley
Dave did a great job, was very clean, and very professional.
Josh M,
Wooster, OHGreat Job
Franci Was Very Thorough. Pin Pointed The Problem Quickly and proceeded with the repair. I wish All Techs had the knowledge he has acquired.
Daniel H,
Bristol, INBrian
Brian was excellent. On time, detected the problem immediately, professional and very neat. I wish all repair Jan were as competent as he was.
Janette B,
Medford, NYSears app Appointment
Sears appointment services is terrible . I waited four days for someone to show up to fix my refrigerator. I would get a text the night before saying that The appointment was confirmed, but nobody would show up.. I will not be doing business with Sears home service any longer. I would have to call to find out that the appointment has been canceled and no one was coming. Four days of my life wasted, waiting for sears show up.
Marlene L,
Sunland, CAVery knowledgeable
Provided thorough analysis and diagnosis of the symptoms plaguing our refrigerator/freezer. Ordered the correct parts the first time. And performed a swift install. This guy knows what he is doing! 10/10 great service and personality!
Simeon W,
Naperville, ILShane is great
Shane was courteous, prompt, and professional. He was able to definitively diagnose the issue and help me make decisions about repair or replacement.
Emily O,
Somerset, KYIt's working!
Patrick did a great job of keeping us notified and completing the job in spite of delays in parts/shipment. We are thankful for a working fridge and for Patrick's expertise.
Pamela E,
Aberdeen, WA