Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator
March 06, 2026
Overall rating

Erick was friendly and and prompt. He replaced all the parts and got it up and running! He was quick and efficient. Thank you!

Louis O,

North Weymouth, MA
Excellent work and great updates re arrival
March 05, 2026
Overall rating

I really appreciate that he was great at communicating changes in arrival time via the web and text messages. Came in and fixed the problem in minutes (previous Sears repairman forgot to reconnect freezer fan so some top section not freezing). Very friendly.

Vaneida W,

Castro Valley, CA
Refrigerator repairs
March 05, 2026
Overall rating

Our fridge had two separate problems. The repair technician, Daniel, was able to quickly identify the needed parts and got the fridge working again. (All in a satisfactory time frame.). Thank you, Daniel!

Murray B,

Aurora, CO
Frig service call
March 05, 2026
Overall rating

He called ahead to share estimated time of arrival. Gave text message updates. Called when he arrived. Researched status of repairs. Diagnosed Frig. Shared his findings and updated the warranty dept that frig was not working.

Sallie P,

La Vernia, TX
Refrigerator repair
March 05, 2026
Overall rating

Jody B, is very friendly and seems to be very knowledgeable. I highly recommend Sears appliance repair

Walkerpat J,

Bullhead City, AZ
Thank you JAMES
March 05, 2026
Overall rating

James did a great job, of course i had to wait on parts to fix my fridge, he tex me let me know when you get the parts delivered, I did. He had the 1 extra part I needed in his truck, called me said he had and open appointment to repair earlier. Saved me an extra week with no fridge even i have an extra 1 in the garage. 6 days no fridge in the kitchen no choice. He always kept me up to date by texing. repair took about 2 hours. works great again.. He tex about 3 days later just to be sure everything was ok, nice guy, professional and great communication thru the process. Highly recommended 👍👍👍👍👍

Stephen S,

Las Vegas, NV
Ice marker was not working in my fridge
March 05, 2026
Overall rating

The person knew. What he was explained to me what the problem was and how he was going to fix it and he did, he also advised me to replace the water filter and how to order it. He did a great job thank you again.

Jane H,

Fort Worth, TX
?
March 05, 2026
Overall rating

Ice maker is not working, but is possibly line pressure related.

David P,

Sioux City, IA
Outstanding service
March 05, 2026
Overall rating

Joanna is a great teacher, she was calm and provided her trainee Dave with excellent guidance. Both were a joy to have in our home. And the service provided was outstanding - fixing our ice maker issue!!!! Thank you

Beverly B,

Fernley, NV
Repair guy.
March 05, 2026
Overall rating

Very polite, friendly, knowledgeable. I believe his name was Tom.

Kevin J,

Corning, NY