Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Sears Repair
March 06, 2026
Overall rating

Ken is an excellent repairman. He checked out the ice maker we were having a problem with thoroughly. He concentrated on checking the water pressure because he said that seems to be the problem. He did everything he could and even cleaned off the coils in the back of the refrigerator. My ice maker is probably fine, but I can't get ice until I get the problem with the water pressure fixed. He said if he has to come back after the water pressure is fixed he can lower the service charge for me. I can't ask for more than that. He is polite, knowledgeable and very friendly. I will definitely use Sears repair services again!

Lavonne B,

Hudson, FL
EXCELLENT TECHNICIAN
March 06, 2026
Overall rating

IGNACIO IS VERY KNOWLEDGEABLE/HONEST/HAS INTEGRITY AT HIS JOB. WE HAVE HAD HIM THROUGH OUT THE MANY YEARS HE HAS BEEN REPAIRING OUR APPLIANCES/TREADMILL. HE IS A VERY VALUED EMPLOYEE. NEED TO HAVE MORE OF HIM WITH YOUR CREW.

Christina O,

Yuma, AZ
Refrigerator Repair
March 06, 2026
Overall rating

Very knowledgable and professional technician.............I am a very satisfacted customer!

Ronald R,

Metairie, LA
Joe
March 06, 2026
Overall rating

Our service tech was very friendly, professional and informative. We appreciated that he gave us an accurate arrival time so we didn't have to wait all day. Excellent service and a great guy.

Edward H,

Dewey, AZ
QUALITY REPAIR SERVICE FROM START TO FINISH
March 06, 2026
Overall rating

Upon Alberto's arrival, he was clean cut, polite, and extremely knowledgeable as well as resourceful during the repair process. Initially, there was concern that a small yet essential part was missing. Upon Alberto's thorough investigation of the two boxes that arrived in addition to the packing materials, he finally found the tiny part...impressive. Once he made the necessary repair, my refrigerator began functioning properly. Well done, Alberto!

Carole R,

Argyle, TX
Great job
March 06, 2026
Overall rating

Quick on the job .. Friendly and polite. Good service.

Rebecca E,

Plattsburg, MO
Fridge repair
March 06, 2026
Overall rating

Terrance D. had to make a total of 3 trips to our house to address and repair or refrigerator. The 1st trip was to diagnose the problem & order parts. The next two trips was because the parts wasn't delivered on time. However, Torrance finally returned and repaired our refrigerator. He did a quick and good job!

Johnnancy A,

Waukomis, OK
Great customer service
March 06, 2026
Overall rating

Brian is great to work with and explained things in a way that I understood them.

Carrie S,

Cedar Rapids, IA
Refrigerator repair
March 06, 2026
Overall rating

Eric was exceptional. He went above and beyond in cleaning and inspecting my refrigerator. He explained Sear's Home Warranty in depth and the value of an older appliance. He is an asset to Sears and I would not hesitate to ask for his help in the future,

Doreen S,

Fayetteville, NY
Mark
March 06, 2026
Overall rating

Douglas did a great job! Very pleased with communication & promptness. Once he arrived he was very professional & personable solving our problem quickly! Will definitely use Sears Home Services in the future based on this experience.

Mark K,

Saint Louis, MO