Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Professional & Knowledgeable
March 08, 2026
Overall rating

Robert came to address an issue with a brand new Thor Appliance. He was knowledgeable and professional. We couldn't solve the issue without a part so he promptly ordered that and explained to us next steps

Josh B,

P C Beach, FL
Kind
March 08, 2026
Overall rating

Very kind young man. But definitely use your company services again if needed.!

Nancy L,

Sullivan, MO
Glenna Kiser
March 08, 2026
Overall rating

Zachery Was very prompt and informed me when he would be here. He was professional and did a great job in a timely manner. I would recommend his work.

Glenna K,

Lebanon, VA
Great
March 08, 2026
Overall rating

Gary was great but our frig is still not working. It is still hot. Not cold at all and this has been a month and we had to buy a small frig to get us by. I believe at this point we need another frig and to be reeimbursed for the other frig we had to buy.

Shelley L,

Huntington, TX
Refrigerator Repair
March 08, 2026
Overall rating

Professional knowledgeable and very thorough with explanation of the problem and corrective measures.

Patricia W,

Hampton, VA
Fantastic service
March 08, 2026
Overall rating

Jonathan was knowledgeable, experienced, and efficient AND fixed the problem quickly!

Timothy S,

Rio Grande, PR
Technician Fabulous - Arrival Time Not
March 08, 2026
Overall rating

The email said that he would be at our house at 1:00. At 11:00 he texted and said he was an hour away. I let him know that I would not be home until 1:00. They sent him on other jobs resulting in him not arriving until 4:00.

Carol H,

Orlando, FL
Satisfied
March 08, 2026
Overall rating

We are so grateful to have a professional service come out at fix the fridge. It's hard to find a Samsung technician. Thank you much.

Valerie F,

Fayetteville, NC
Great technician
March 08, 2026
Overall rating

Manuel was great on every aspect! Great costumer service and experience

Rafael R,

Orlando, FL
Great service
March 08, 2026
Overall rating

Isiah is very polite and quick. I appreciate that he took the time to listen to me and he explained what he was doing and why. He also took his shoes off when he came in the house which the other technicians did not.

James O,

Carrollton, GA