Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

He was here on time and provided excellent service
March 09, 2026
Overall rating

He was here on time and contacted both myself and my wife. I'm keeping his number for when we need someone to fix any appliances when needed.

Jim A,

Hemet, CA
Jaime is great!
March 09, 2026
Overall rating

I was very pleased by Jaime's service in repairing my Kenmore Elite refrigerator/freezer. He knew exactly how to fix the defroster by replacing the sensor. He is also very pleasant to come into my home. I almost want my freezer to break again so he would come back.

Thomas M,

Clearwater, FL
Friendly, knowledgeable, polite, good communication
March 09, 2026
Overall rating

Communicated well about arrival time. Barry did his best to resolve the problem. Set us up well for the next step on a problem that couldn't be fixed.

Nicole G,

Long Beach, CA
James work ethic
March 09, 2026
Overall rating

He was here on time and fixed the problem quickly. He gave us tips on how to move and take care of the refrigerator . Very satisfied with his work ethic.

Margarett S,

Oak Harbor, WA
Whirlpool service call
March 09, 2026
Overall rating

Tom was very good. Fixed the issue with our refrigerator in no time at all.

Marjorie S,

Little River, SC
Fridge/freezer problem./
March 09, 2026
Overall rating

Very Thorough. Explained everything (MOST appreciated). Fridge fixed! Glad I have the Service Plan.

Suzanne W,

Mount Pleasant, NC
Very professional
March 09, 2026
Overall rating

Pinpointed the issue, ordered the needed parts and worked with our schedule!

Aslam R,

San Antonio, TX
Very knowledgeable
March 09, 2026
Overall rating

Very knowledgeable and excellent work ethics on the job 👏

Sarah W,

Safety Harbor, FL
Craft ice maker replacement
March 09, 2026
Overall rating

I've had my LG French door refrigerator for 5 years. The craft ice maker has been replaced 3 times. LG needs to fix the problem! Gary is very good at that task having done all of the replacements. It takes less than 30 minutes but as a customer my window for the repair is 11 hours. I appreciate Gary coming early afternoon this time. He is friendly, very knowledgeable about the device and does a good job.

James H,

Lufkin, TX
Sears
March 09, 2026
Overall rating

Mr Robert is the best of the best! Thanks again!

Theresa T,

Bay Minette, AL