Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Excellent
José arrived early, which was a plus for us. He inmediately started working, had everything he needed for the job and left the space clean when he finished.
Lynnette F,
Bayamon, PRLG REFRIGERATOR
I highly recommend Willa for her patient work, friendliness and answering direct questions and not messages that never occurred for weeks by EI or texts. Almost 3 months for a repair job that was needed ASAP. Thank you Willa, so appreciate your help and helping our everyday life in kitchen.
Yolandam C,
Edgewood, NMTECH WAS KNOWLEDGABLE REPAIR DID NOT WORK.
THE TECHNICIAN REPACED THE PART BUT APPLIANCE IS NOT COOLING. REQUIRE ADDITIONAL ASSISTANCE TO FIX REFRIGRATOR. HAVE SAME ISSUE
David T,
Brunswick, GAGreat Technicians—Terrible, Terrible Website
I have used Sears appliance repair for years but communicating with the repair website is a nightmare. The technicians, once they reach your home, are usually knowledgeable, diagnose the problem and fix it promptly. Getting an appointment through the website is worse than getting a tooth pulled.
Cynthia B,
Nixa, MOSamsung Ice Maker rises from the dead
Sergio came out on Friday and diagnosed the problem with our Samsung Refrigerator not making ice. Ordered a new ice maker which arrived on the next day. Sergio came back out on Monday, installed the equipment and ensured it was working before leaving. The Samsung Ice Maker is now contributing! Sergio was professional, prompt and easy to communicate with. Great Job!
Robert S,
Huntsville, TXSears home service
Ok the service was ok and I was satisfied with the service
Michael S,
Gridley, CAPROFESSIONAL
VERY KNOWLEDGEABLE AND SKILLED AT FIXING THE PROBLEM WITH THIS OLDER BRAND NAME REFRIGERATOR.
Ken C,
Port Saint Lucie, FLExcellent Service
Jim provided excellent service and admitted the problem was not what was initially assessed by another technician. I will be glad to recommend him anytime!!!
Ron H,
Trussville, ALExcellent customer service
Sergio was professional, courteous, and very knowledgeable. He was patient in explaining the problem with my refrigerator to me. He is truly a top notch technician.
Martha S,
Burbank, CAGreat Work
Great Work got in, got it fixed, and got out!
Donny S,
Ashland, OR