Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great service
March 10, 2026
Overall rating

Accurate, honest diagnostic and service.. very friendly and professional technician

C�sar B,

San Marcos, TX
Amazing Service Provider
March 10, 2026
Overall rating

Very knowledgeable. He showed me where the problem area is and why it could be a problem in the future. Great customer service. Will ask for him again if I need help.

Deborah S,

Porter Ranch, CA
AWESOME
March 10, 2026
Overall rating

Very knowledgeable and recommended solution. Very friendly and explained problem.

John J,

Winfield, IL
A True Pro
March 10, 2026
Overall rating

Efrain diagnosed the problem immediately and was able to fix it quickly. Polite, engaging, respectful, and knowledgeable. Thank you!

Angela O,

Kissimmee, FL
Regrigeration
March 10, 2026
Overall rating

The technician was on time and very patient and professional.

Collette H,

Olive Branch, MS
Refrigerator repair
March 10, 2026
Overall rating

Ricardo was great and I think solved the problem that remained after another technician was here a month ago for the same problem. I don't like that it is impossible to communicate with a person at Sears service. Even the online chat limits questions to five topics. Because of this I will look elsewhere for appliance repair service in the future.

Mary M,

Atlanta, GA
Great communication and service
March 10, 2026
Overall rating

Kevin called about 45 minutes prior to arriving, then quickly identified the issue and took care of it. It was easy to book service and the price seemed reasonable.

Greer U,

Charlottesville, VA
Long expected visit
March 10, 2026
Overall rating

Sidney installed the ordered parts, so refrig should be back working. Knowledgeable and personable.

Donald R,

Hoover, AL
Great Service
March 10, 2026
Overall rating

Always great service from Michael. Pleasant and expedites the repair. Hope he is assigned to my claims in the future.

Karen W,

Knoxville, TN
Outstanding Performance
March 10, 2026
Overall rating

Great tech new exactly what the issue was and made the repair in the 1st trip he is the reason Sears is a Great

Judith Y,

Orlando, FL