Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Experienced Servicemen
March 11, 2026
Overall rating

I have been waiting since 11/25 to have the hinges on my freezer repaired. Michael from Sears was able to complete in 30 minutes. Thank you!

Dr M,

Shreveport, LA
Refrigerator fix it
March 11, 2026
Overall rating

Stephen quickly installed the new piece and explain to us how to do it in the future if needed. He was nice and professional. Our appointment was for between noon and 2 PM. At 1:40 PM I called. The main number for Sears home services as I had not received any updates on his arrival status. They told me it was now looking to be between 4 PM and 4:30 PM. I mentioned it would have been nice to know this as we sat around all day waiting for a noon to 2:30 PM appointment. He did call when he was about to leave Jackson letting us know it would be about 45 to 50 minutes prior to his arrival. We appreciated that very much.

Susan L,

Alpine, WY
Service
March 11, 2026
Overall rating

Called , and we received same day service, and Chris, acknowledge is very appreciate it.

Manuel F,

Ocala, FL
5
March 11, 2026
Overall rating

Very pleasant and clean technician good job And also knowledgeable of his work

Nadine C,

Davenport, FL
??
March 11, 2026
Overall rating

Still need parts but satisfied with servicemen who were very informative

Betty T,

Corning, AR
Leaky fridge
March 11, 2026
Overall rating

Accomodating, knowledgeable, efficient, friendly. Experienced. Vincent got me in early, which was so much better, diagnosed problem quickly, and fixed it right.

Deirdre K,

Redding, CT
Thanks Paul!
March 11, 2026
Overall rating

Great experience. Friendly service. Cheers! And have a great day

John L,

Steubenville, OH
Ice maker repair and replacement
March 11, 2026
Overall rating

Alberto, was excellent, explained the work he was doing and the cause. He was very informative about our issues I would highly recommend him Thank you Humberto

Humberto M,

Haslet, TX
Frigidaire Freezer Repair
March 11, 2026
Overall rating

We had some issues actually getting service to come to the house, however our repairman, Kevin, was knowledgeable, efficient and polite.

Joseph L,

Macedon, NY
Good work & advice.
March 11, 2026
Overall rating

Very good experience overall. Problem resolved. Too much paperwork after such a visit on your survey.

Odile R,

Fredericksburg, VA