Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Thank you Mike for great service!
March 14, 2026
Overall rating

Clear communications and assistance with refrigerator. On time services. Very kind technician. Thank you Mike!

Vicki S,

Baltimore, MD
Great Service
March 14, 2026
Overall rating

Very Professional and thorough. Like the Saturday care and service.

Ray B,

Boise, ID
A Human Being!
March 14, 2026
Overall rating

After using the AI scheduler and sending all the info including photos, Dwight, the human, comes to the house and he has no idea what part is needed and never saw the photos I sent to the AI "being". SO, he had to order the part and wait for it to arrive at our house then return to install the part. How this saves money and time, I have no idea! Dwight was great just wish I only had to wait around for him for one day vs. two!

Rebecca S,

Port St Lucie, FL
Quick and efficient
March 14, 2026
Overall rating

Came on time and was able to fix the issue. Cleaned up after himself

Cristina R,

Paramount, CA
Sears repair that Gary did was very good.
March 14, 2026
Overall rating

I am not happy that it took almost 3 months to get repairs done. Gary came out and said needed a compressor and parts for repairs. Parts came to my home. in a few day Two new repair men came said did noy need compressor needed coolant. The coolant lasted 1 day. Gary came back and ordered parts and when the came in fixed the problem.

Lee D,

Hemphill, TX
Refrigerator repair
March 14, 2026
Overall rating

Mahmood did a great job this morning. He was courteous and professional and gave some great advice on future service to extend our appliance's life.

Todd S,

Spotsylvania, VA
Fixed
March 14, 2026
Overall rating

We have had problems with our fridge door for the last three years. 6 different guys looked at it. One with a different company and 5 guys from Sears finally Dave and another guy with him finally figured it out. They changed it to a left swing instead of a right swing and now it closes and seals. The bottom right was compromised and the bracket wasn't working properly. I like it better open on the left better on the right. We have only had the fridge for about 3 years. Only after a few months the drawer cracked. The seal on the fridge tore anc it didn't shut properly. Finally it's fixed.

Jamie H,

Racine, WI
Refrigerator repair
March 14, 2026
Overall rating

Did a good job explaining, quick at work and getting done.

Sherrie R,

Manhattan, KS
Michael
March 13, 2026
Overall rating

The Tech, Michael, was very knowledgeable and professional about repairing my refrigerator.

Charles G,

Colorado Springs, CO
Refrigerator repair.
March 13, 2026
Overall rating

Was on time. Obviously knew issue and completed repair quickly and properly.

David A,

Fayetteville, NC