Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator/ Ice Maker jammed
June 19, 2026
Overall rating

Service was very polite and knowledgeable about the work that issues causing my appliance problem

Gerald P,

Lathrup Village, MI
Refrigerator diagnostics
June 19, 2026
Overall rating

Representative was very educational and informative who gave me options and opinions on the product and services. I felt very happy with the service he provided.

Louis M,

Marlboro, NY
Frig ice maker
June 19, 2026
Overall rating

We trust Johns work,he always does a great job on our repairs! Always polite and courteous.

Carl D,

Fenton, MI
Homeowner
June 19, 2026
Overall rating

A wonderful representative of his company. Professional, courteous, with great expertise. I was so glad to have him service my appliance.

Kenneth B,

La Plata, MD
Austin P
June 19, 2026
Overall rating

Was very professional and knowledgeable..Would use Service again…A very polite young man..

Stacy E,

Ekron, KY
Jake is professional
June 18, 2026
Overall rating

Jake came by to fix our refrigerator -will be when the parts come in - but he is professional & explain things that he's doing. I would highly recommend him.

Michael G,

Nampa, ID
Excellent Service
June 18, 2026
Overall rating

The Service Technician Was Very Polite, Courtesy, Knowledgeable, Professional & Easy To Understand The Instructions & Information About My Appliance's Functions. He Stated The Importance Of Insurance To Enable The Appliance To Work & Perform @ It's Best. I Was Very Attentive To His Instructions & Was Very Pleased With His Performance As A Professional Technician!

Clifford D,

Aiea, HI
I'm Very Pleased!
June 18, 2026
Overall rating

Julio came to my house twice, once for diagnostics and parts order, and again for the repair. Both visits were as pleasant as they could be. Julio is friendly and nice to talk with, while still being professional. And he was nice about my constantly barking dogs! If I need service again, I hope it's Julio that comes.

Karen L,

Thermal, CA
Repair
June 18, 2026
Overall rating

...or lack of. Parts no longer available for my Sears Elite manufactured by LG. I really appreciate Justin's time and evaluation of my fridge. I appreciate he put on booties before entering. He was kind, polite and empathetic.

Deena M,

Clovis, CA
Perfect
June 18, 2026
Overall rating

I have owned my home for over 20 years. I've dealt with many technicians. Michael was absolutely the best. 10 out of 10 - could not be better.

Jason M,

Perris, CA