Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great tech.
March 17, 2026
Overall rating

Great tech, really knowledgeable and takes pride in what he does.

Lenny J,

Auburndale, FL
Excellent
March 17, 2026
Overall rating

Draytyn provided excellent service. He very friendly as well as knowledgeable. Answered all of my questions.

Tanya M,

Hagerstown, MD
Scott did a great job
March 17, 2026
Overall rating

Scott did a great job. It is the Sears Home Service AI program that will keep me from using Sears Home services again. There are no live agents. This fridge repair was a 6 week process where no one would show up for an appt. Calling "AI Samantha" was very frustrating. Kept saying g someone was coming but then no one would show up. Sears Home Services needs to step up their customer service. Will never do business with them again.

Claudia F,

Covington, KY
Mini Fridge
March 17, 2026
Overall rating

Edwin was able to assist with my mini fridge for on-the-spot service and repair. Very nice and knowledgeable.

Eric B,

Los Angeles, CA
Kenmore Pro Refrigerator repair
March 17, 2026
Overall rating

Nedzad is very experienced and skillful in his repairs. Five stars is not enough for his rating more like 100.

Jeffrey L,

Gulfport, FL
Repair
March 17, 2026
Overall rating

Very courteous very knowledgeable explains everything that he's doing always shows up on time very respectful highly recommend him

Dora Z,

Harlingen, TX
Professional and good
March 17, 2026
Overall rating

I appreciate Jimmy's help and professionalism with repairing our ice maker.

Christopher M,

Amarillo, TX
Great job
March 17, 2026
Overall rating

Nice work installing and cleaning up the remaining trash. On time arrival and calling before the appointment. All in all great.

Manikumar T,

Pearland, TX
Jorge is great!
March 17, 2026
Overall rating

Jorge is a very good worker and seems to enjoy his job!

Maria Z,

Grayslake, IL
Excellent
March 17, 2026
Overall rating

Great service and repaired it fast glad was on time also

Tan T,

San Jose, CA