Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Very good service, troubleshooting
March 18, 2026
Overall rating

Ryan was helpful in explaining things to me. I understood the problems better and he gave me good advice and what I could do. Thanks Ryan!

Lisa M,

Fair Oaks, CA
Maytag Refrigerator Freezer
March 18, 2026
Overall rating

Leaking water Underneath Freezer Drawers. The water becomes ice and it melts onto my kitchen floor. Jimmy was very knowledgeable at the onstart about my repair. He went right to preparation then fixed the problem which had been initially diagnosed wrong by a different technician. I was very pleased. Additionally, Jimmy was very professional!

Sonja J,

Mc Calla, AL
Thank you
March 18, 2026
Overall rating

Excellent customer Service with positive results! Not much more to be said. Thank you!

Brian I,

Lake Havasu City, AZ
Marcia Akinmusire
March 18, 2026
Overall rating

I truly believe Sears sent me their best technician. From the initial phone call to the service visit, everything was handled with professionalism and care. He and his assistant explained every step and made me feel completely at ease after a very stressful situation with my refrigerator. I truly appreciate the patience, understanding, and excellent service. Thank you so much! — Marcia

Marcia A,

Antioch, CA
My ice micker
March 18, 2026
Overall rating

He was very pleasant, very nice and fixed everything that I needed to get fixed

Retha H,

Cincinnati, OH
Repair
March 18, 2026
Overall rating

Paul was very professional on time and explained everything to me step-by-step

Carmen L,

Cheyenne, WY
Engaged
March 18, 2026
Overall rating

Honest and friendly. Did a great job. Appreciate the work. Thank you.

Lynda D,

Pomfret, MD
What a Relief!
March 18, 2026
Overall rating

I had a power outage and my fridge starting banging, vibrating, and rumbling before it shut down. Did a reset and it appeared to be okay, but wanted a tech to check it. Gabriel did a great job of examine everything! Tested it and it was fine. So thankful for good service and a knowledgeable tech!

Kathleen E,

Lake Mills, WI
Kenmore Refrigerator
March 18, 2026
Overall rating

It was great he arrived in time. Then explained te problem.

Eusebio R,

Amarillo, TX
Phillip-refrigerator
March 18, 2026
Overall rating

Phillip was very thorough in his work to install the parts plus he went a step further and cleared all of the ice that had accumulated and was covering the coils inside.

Donald H,

Richlands, NC