Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

water on floor
March 22, 2026
Overall rating

Randy and his trainee were terrific. It help to have two people to de-ice. Very courteous.

Linda B,

Longboat Key, FL
very efficient
March 22, 2026
Overall rating

was prompt on time fix in a timely manner very courteous

Laura C,

Tarboro, NC
Excellent Service
March 20, 2026
Overall rating

Tam was on time, polite and knowledgeable. He answered all of my questions. I would use Sears Home Services again.

Laraine P,

Gilbert, AZ
Could've been better
March 20, 2026
Overall rating

I think Luis was among the better techs that have been to my home. But if I had been able to speak to a HUMAN to explain my exact problem the job could have been completed in 2 visits (since parts had to be ordered) instead of 4.

George S,

Crest Hill, IL
Dryer and Refrigerator repair
March 20, 2026
Overall rating

Mike's services were really great. I would recommend Mike for any refrigerator and dryer repair.

James M,

Temecula, CA
Sears appliance master repair contract agreement
March 20, 2026
Overall rating

Excellent interaction. Good manners. A Concern spirit. Right to what is needed to correct the problem, and whether the contract covers the problem. Again, EXCELLENT SERVICE.

Pearl G,

Chicago, IL
Tech visit
March 20, 2026
Overall rating

Freddie was friendly, great, informative, and knowledgeable, would highly recommend Freddie!

Anthony C,

Tampa, FL
Refrigerator repair
March 19, 2026
Overall rating

Very knowledgeable, efficient and courteous. Arrived in the time frame agreed upon and got everything ordered promptly.

Carlton M,

Aiea, HI
Great technician too bad he works for a terrible company
March 19, 2026
Overall rating

The service on my refrigerator has been going on for 8 months! Imagine not having a refrigerator thru the holidays and all the other days in between! Total nightmare! Between AI canceling appointments, 3 times the company shipping defective parts, to them kicking the proverbial can down the road I am still without a working refrigerator. NEVER PURCHASE THE SEARS PROTECTION AGREEMENT! It is a shame!

Joel W,

Reklaw, TX
Thankyou
March 19, 2026
Overall rating

Barry was very professional and knowledgeable, and got the job done.

Jerry C,

Magnolia, DE