Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Customer
March 22, 2026
Overall rating

Very nice person , very thorough, very happy with him

Peter B,

Mansfield Center, CT
Excellent service
March 22, 2026
Overall rating

Good to actually get a competent service tech out on a service call. Previous tech was untrained and useless, waste of everyone's time, and required a second callout.

Loraine W,

Marianna, FL
Leaking Refrigerator service
March 22, 2026
Overall rating

Our technician was courteous and quickly found the cause of the problem. He fixed it and showed us how we might take care of it if it happens again in the future. We'd be happy to have him come again. Thank you.

Catherine H,

Hagerstown, MD
Refrigerator repair
March 22, 2026
Overall rating

excellent work and completed in minimal time. Ricardo was also very personable.

Larry R,

Stone Mountain, GA
Would request his service again
March 22, 2026
Overall rating

Nathaniel was prompt and conscientious when he serviced our refrigerator. He was knowledgeable about our particular brand and provided resources for us to maintain this refrigerator in the future. He installed the piece quickly and was careful in making sure we were comfortable with what he did. I would highly recommend him to anyone that needs help with refrigerator needs.

Mary W,

North Olmsted, OH
Gloria resident
March 22, 2026
Overall rating

Tommy was very good and knew what he was doing but Samsung is the one that want to wait to replace the fridge. We are going on month with out one working, very disappointed in Samsung. Thank you Tommy!

Richard G,

Corning, NY
fridge repair
March 22, 2026
Overall rating

it took awhile to finally get the fridge going again. seems to be working fine. took 3 months to get to this point but KAREN WAS WORKING TO FIND OUT WHAT WAS WRONG WITH IT. FINALLY ON FRIDAY, I HEARD HER YELL OUT, YES, AND IT STARTING WORKING. She never gave up.

Tony P,

Santa Fe, NM
rating
March 22, 2026
Overall rating

excellent work. Very Knowledgeable and completed the repair quickly. Highly recommended

Lateya A,

Columbia, MD
Ice maker
March 22, 2026
Overall rating

Jim was prompt, honest and professional. Unfortunately the repair was more than the cost of a new refrigerator so we declined and were just charged the basic fee

Bob L,

North Las Vegas, NV
Excellent
March 22, 2026
Overall rating

Mike was very professional and got the job done well!

Rhonda N,

Maryville, TN