Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

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Total reviews

58K

Average Rating

4.7/5

Expert service

March 24, 2026

Overall rating

Knowledgeable about all aspects of the appliance. Very business like and fair.

Brian B,

Galloway, OH

Professional

March 24, 2026

Overall rating

Servicer was very helpful and professional. We are confident that a proper inspection was done. TY

Brett H,

Omaha, NE

Don't know what you want here.

March 24, 2026

Overall rating

Good. You make this process a little cumbersome to where I didn't want to complete it. However, Paul deserves this rating in spite of that.

Napoleon C,

Ozawkie, KS

Pleasant, neat worker

March 24, 2026

Overall rating

Eddie did a great job installing a new compressor in my 4 + year old LG French door refrigerator. Seemed to be a complicated and difficult job, but he handled it well.

Robert W,

San Diego, CA

Professional and informative

March 24, 2026

Overall rating

Mr. Barry explained what was wrong with our fridge and provided some knowledge on how to prevent it from happening again. We were very pleased with the service provided!

Nettie D,

Milford, DE

Repair

March 24, 2026

Overall rating

Very nice and professional. Quick service and on time with good communication

Lonna C,

Foreman, AR

Great experience

March 24, 2026

Overall rating

Jeff was great. Explained everything was polite and quick and great communication.

Theodore W,

Owings Mills, MD

Cirt

March 24, 2026

Overall rating

Very efficient and knowledgeable repairman and fast service. Great experience

Charles D,

Portersville, PA

Repair Services Rendered by James

March 24, 2026

Overall rating

James was the service tech from Sears who conducted repair services on my refrigerator door. I must admit, when I wanted him to quit and call it non-repairable, he continued his assessment and repair with I'm no going to quit type diligence to the matter. Needless to say, he made the repair in a timely manner, even better than it was working before. Let me say this, Sears Repair Services, promote this gentlemen. Case closed!

Gabriel B,

Mcdonough, GA

Refrigerator service

March 24, 2026

Overall rating

Rosendo was excellent! Showed up on time, very courteous, knowledgeable and helpful. If I could, I would recommend him every time we need help with any repairs.