Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Jeff
Experienced at repairs and friendly. He was able to resolve the problem
Marjorie M,
Lincoln, NERefrigerator repair
Excellent company! They responded to my request very quickly and were able to come the same day. We had an unpleasant situation with a mouse stuck in the refrigerator. The technician arrived promptly, identified the problem right away, and fixed it professionally. Their pricing was honest and reasonable, with no hidden fees or unnecessary upselling. The service was friendly, professional, and efficient. I truly appreciate their help and highly recommend this company to anyone looking for fast, reliable refrigerator repair services!
Aleksandra B,
New Milford, CTDifficult Refrigeration job
Clement was on time and very thorough. We appreciated the time he took to fix our situation which was a difficult job. He was kind and most of all he knew wat he was doing. Thank you so much.
Patricia M,
Indian Land, SCAnthony
Anthony was very professional and communicated with us very well. He arrived when he said he would and fixed our ice maker in minutes! Outstanding!
Suzanne B,
Columbus, MSFreezer and ice machine repair
Rich did a great job the couple times he came to make repairs. I was not happy with Sears's scheduling and customer service center since it is all operated by AI voice. Sears cancelled twice on me on the same day as services scheduled while I waited all day and I could not reach a "live" person to resolve the scheduling issues. Very frustrating. Also, one of the parts sent was damaged in shipment and that requires an additional visit. Don't think I will renew my service agreement because the AI system is extremely aggravating and not customer friendly.
Ronald A,
Lewes, DEowner
he was thorough and had recommendations Barry was nice guy
Andy B,
Elkton, MDFreezer warranty service
Carolyn was great! Unfortunately parts are not available and my freezer can't be fixed. Currently waiting for lowe's and kenmore to tell me what they're going to do to replace my freezer.
Pat R,
Piedmont, ALFixed the problem, very courteous!!
Louis took care of the problem and was very courteous! Thank you!
Sarah S,
East Windsor, NJVery Friendly...
Very friendly and knowledgeable. Answered all my questions in regards to the work.
Kelly K,
Mcallen, TXFriendly service tech, good service
Diagnosed and repaired our frig. Excellent service and explained everything. Very happy with the results
Steven D,
Le Claire, IA