Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Great Job
Our technician did great job and quick about it. He also seemed very knowledgeable.
Steve H,
Cedar City, UTI don't know how to fill this in….
He did a wonderful job. He was thoughtful and courteous.
Charlene C,
Downers Grove, ILJob done
Very helpful, polite, and did the job. He came at the time scheduled.
Georgina L,
Glen Allen, VAOutstanding service
Garth did a fantastic job! Very pleased! Excellent follow up as well!
Timothy B,
Boca Raton, FLHe was great your service isn't.
Our tech was quick and knowledgeable. He was friendly and polite. This service however is a nightmare. Who can give up two days?
Reilly S,
Loves Park, ILJose was GREAT. Sears is awful!
We had to have 3 different service calls over almost 4 weeks to finally be told the part for repair of our wine Refrig was not available any longer. I paid $514 for the repair. Two times the same wrong part was sent. Each time I had to wait for the tech to come again before I could tell anyone. The AI is useless and there is no email or text locations available. Now they want to charge me for an addition 1/2 service fee, Refund 514 less $68.50. It is ridiculous. This should not be charged and I should get full refund for the repair. I had already paid $129 for a service call to evaluate. It should have been found on that first call that the part was no longer available. At the 3rd call Jose finally dug deep enough in Sears' parts system to find this. So sad.
Sarah T,
Surprise, AZEfficient and professional
Quick diagnosis and fast fixing the appliance. Honest opinion for your current appliance issues
Pui L,
San Francisco, CAQuick, and easy!
Tadd came on Monday and diagnosed an issue we were having with our fridge. He promptly ordered the part, and stayed in contact to get the repair completed. Very happy with our service!
Jessica P,
Johnson City, NYFixed Fast!
Anthony evaluated the refrigerator and knew what was wrong - he even had the part on the truck and it's back up and running! Thank you Anthony!
Carla B,
Urbanna, VAFreezer not working
Well done so far but he is not finished with the repairs.
David C,
Live Oak, FL