Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

GE Refrigerator
March 27, 2026
Overall rating

Rich is excellent! He checks everything to make sure he has addressed the issue the homeowner is having with the appliance. He's very friendly and expedites the service professionally.

Georgiannli H,

Millsboro, DE
Refrigerator parts
March 27, 2026
Overall rating

He was very knowledgeable excellent manners and finished in no time.

Irene M,

Perry Hall, MD
Excellent service and fast from Jose.
March 27, 2026
Overall rating

Technician was excellent. Apart from the technician, the rest of the experience was not good at all.

Carlos C,

Caguas, PR
A seasoned pro
March 27, 2026
Overall rating

John was on time, communicated well, gave us the best options. Quickly determined the compressor had failed on a garage fridge that was not worth fixing; he recommended his preferred brands and was very helpful in going over home warranty options to consider. Would use again.

Joe K,

Marble Falls, TX
Evaluation of serviceman
March 27, 2026
Overall rating

Arrived early, very pleasant was not in a hurry made sure appliance was working correctly and answered questions

Nancy M,

Hopewell Junction, NY
Fridge
March 27, 2026
Overall rating

John was very knowledgeable, professional and friendly. We are just waiting to see if our icemaker makes ice.

Norrice B,

Dryden, MI
Great service
March 27, 2026
Overall rating

Professional and knowledgeable. Got the job done in a timely manner. Everything is working well.

Robert H,

Winter Park, FL
GE Refrigerator Repair
March 27, 2026
Overall rating

Sayed was very professional and took his time to fix the problem with my GE Refrigerator. The problem was that the water was not coming out of the water spout on the refrigerator. Sayed did a number of things to get it working. It was time consuming and he did a fantastic job in repairing the problem. He was so patient in tackling the problem until iowas resolved. Thank you Sayed for your professionalism and knowledge during the repair.

Valissa J,

Kettering, MD
Sears does a great job with scheduling
March 27, 2026
Overall rating

Edmar communicated well, showed up on time, diagnosed the problem and let me know what my options were. Really appreciate that I was given a time window for his arrival that was continuously updated throughout the day.

John B,

Cary, NC
Great service
March 27, 2026
Overall rating

Shaking was great, he called 30 minutes before he arrived at 7:45am. He was courteous polite and knowledgeable.

Yvonne W,

Smyrna, DE