Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Icemaker repair.
Very professional in all respects. We received a call alerting us that he was on the way. He took time to check the refrigerator's performance and tested the new replacement.
John L,
University Place, WAGreat technician
Brandon was on time, knowledgeable and helpful. Would suggest him.
Chris S,
Buchanan, TNKevin serviice
Very cutomer oriented and followed through on repair. Overall experience was excellent.
Glenn M,
Greenville, TXAppointments, cancellations
It took 5 different dates for a Technician to come out. We had to be home each day, between 8am-5pm. The first appointment, scheduled for 3/3/26, was cancelled, and rescheduled for 3/4/26, with no show or call for that appointment. The third appointment was scheduled for 3/10/26, got cancelled. We assumed Sears wasn't going to be the ones to fix our refrigerator. I called Electrolux who we have the warranty with, and then Sears texted me that they would be coming out on 3/24/26, which, again, got cancelled. Rescheduled for 3/26/26. Finally Ethan? came out and put the part on; fixed the frig. It was like our time was not important. If my husband was still working, one of us would have had to take a day off from work each of those days, because someone had to be here when the Technician was supposed to come out.
Carol B,
Defiance, OHHome visit and repair
Very professional service. Very accurate and timely. Would surely recommend this service.
Richard B,
Catherine, ALexcellent ob by the other senior tech along with Mustafa
very good on time and very thorough work ,clean and professional work
Ashok M,
Springfield, VAGreat Service!
Technician did a fantastic job. Very knowledgeable and professional. Thank you!
Marla G,
Jellico, TNRefrigerator water valve replacement
I can't say enough good things about Miguel S. He was unbelievably polite and explained everything he was doing. After he finished his repairs he cleaned up everything, even better than it was before he came here. Just PERFECT! Thank you again Miguel
Larry H,
Elgin, ILWhat a GREAT AND FABULOUS TECH and Service
Anthony is the epitome of professional. Not only was he the most respected and caring person, with trust being thin these days, I have renewed faith when professionals like him help me keep the things I worked hard to have. My fridge is functioning like new because of him. I am even bummed I forgot to ask him about other parts since I need new produce trays and want to make sure I have the right parts. With the internet filled with scammers and phoney people, it was a great and fresh air experience today. Thank you, Anthony! And Sears….GIVE THAT GUY A RAISE!
Carol W,
Oakland, CAService
We received great service!!!. Technician seemed very knowledgeable and professional. Thanks!!
Jose P,
Palacios, TX