Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Arrived early and finished the job efficiently
May 28, 2026
Overall rating

I appreciate the efficiency and professional manner of Ned. Thank you!

Margaret H,

Saint Petersburg, FL
Supervisor
May 28, 2026
Overall rating

Excellent service knows what he's doing and I would always ask for him to come back again if available on that day

Louise S,

Hackettstown, NJ
Fantastic Technician Top shelf Service
May 28, 2026
Overall rating

Pedro was fantastic. Called before arrival, showed up on time and provided fantastic service for our fridge. Could not have been a better experience.

Mark S,

Schenevus, NY
Ice maker repair
May 27, 2026
Overall rating

This is the second time Ken has come to my house for a refrigerator repair. Each time he has done an absolutely thorough, competent, and careful job. He ties up all the loose ends. Furthermore, he is personable, kind, and knowledgeable. I would like to request him for all my future refrigerator repairs. I give him a 10 out of 5!!! just terrific

Olivier B,

Tucson, AZ
Awesome tech David
May 27, 2026
Overall rating

David W is the only competent tech that came to repair our refrigerator. First tech did not diagnose properly even though he was told they had to add Freon prior visit. Also, first tech left minor damage on fridge. Tech two Raphael was polite but refused to work on fridge because I filed a claim. Finally David came out and properly diagnosed and ordered mor parts to complete the repair. Finally after 4 weeks and four visits our fridge is up and running again. I do not like sears AI process one bit. I don't like the fact if you have an issue you cannot talk to a live person and request a tech or particular time because of issues. Sears must think it is not an inconvenience to take off work or that everyone has remote jobs. You need to do better with this process.

Laura R,

Geneva, FL
Excellent
May 27, 2026
Overall rating

Christopher arrived when expected.....he was friendly and efficient......am extremely please with his service.

Susan H,

Leesburg, FL
Review
May 27, 2026
Overall rating

Cornelius has excellent communication skills and explained very comfortable, understandable in repairing our refrigerator. His knowledgeable professional skills are very highly qualified. Do not ever lose him. We would very much want him to do all our appliances fixtures!!!

Diane M,

Mililani Town, HI
Lito refrigerator repair
May 27, 2026
Overall rating

Awesome staff member of the repair crew! Thx for your service today, Lito!

Judy R,

Westerville, OH
Cliff stretching
May 27, 2026
Overall rating

David did an outstanding job other than not getting there until 5 o'clock if that's not his fault but he did a great job very friendly made sure I was happy everything was working. I couldn't be happier.

Cliff S,

San Antonio, TX
Repair man great
May 27, 2026
Overall rating

But sears gets zero and I mean zero stars. Ai is shameful. Reschedule appointments terrible.

Leroy J,

Little Elm, TX