Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Samsung Refrigerator Repair
Tam did a great job installing the parts necessary to make our refrigerator work properly. He was very thorough and professional and completed the job in a timely manner!
Richard B,
Phoenix, AZManuel was Great, Sears customer service SUCKS!!
Manuel arrived as scheduled on Monday, although Sears canceled my scheduled appointment on Friday without notice, and I could only contact them via AI, which was not much help. My refrigerator has been repaired thanks to Manuel, and I'm cancelling my Sears warranty. I did not sign up for your AI-only customer service. This service only allows you to choose certain questions should you have an issue. Sears does not offer live interaction with a live person, which prevents you from discussing serious issues. Everything has to go through AI, and only select questions or topics can be answered, leaving customers unsure about their concerns. Good-bye Sears and AI🤬😡CANCEL MY WARRANTY!!!
Stassey W,
Humble, TXExcellent
Nedzad was excellent, competent, knowledgeable, professional, most of all, courteous.
Doc S,
Gulfport, FLFreezer repair
Technician did a great job. Easily explained the problem, ordered the part and then returned to complete the repair on the 2 nd visit.
Marylucille M,
Spirit Lake, IDGreat Service
Mike did a great job explaining the issue and was very thorough.
Janet L,
Newark, DEGreat service man
On time, efficient and professional. Thank you. I wish the rest of Sears were as good as him!!!!
Vahid H,
Walnut Creek, CARefrigerator
Ismerwas excellent fixed it on his first visit. Four visit in February two in March and no one could fix it. Appointments are 8 -5.00. Redicules how long I have to wait Unacceptable. ISMER was the only one that fix on first visit. I would like to talk with a Representative Thank you
Paula M,
East Hanover, NJQuick and easy
Very nice and knowledgeable even took extra time to answer questions
Tyler C,
Warren, MIGreat technician
Luis was friendly professional and thorough in checking out the issue. I would definitely recommend him as a trained Sears GE technician.
Barbara G,
Rancho Mirage, CAGreat customer service
Erick was timely and friendly. He was patient in resolving the issue.
Shamika H,
Lakeville, MA